Tamani "Smart Hotel" in preparations for Expo 2020
Free Internet, Tamani Connect system and Tamani Society for internal social and professional communications
United Arab Emirates, Dubai, 1 April 2015: Tamani Hotel launched a number of technical initiatives that will enable the transition to smart hotel ambitious plan compliant with Expo 2020, and the first of these initiatives, free high-speed Internet service provided in the entire hotel from rooms to public places.
It also provides Tamani Connect system, which connects all the departments together to trackthe workflow and resolve all issuesinstantly, as well as Tamani Society, aprivate social network for staff to communicate together internally.
Walid Al- Awa, General Manager at Tamani, said: “For some time hotel technology has been limited to online booking whilst TAMANI start with always on, free Wi-Fi web access. In line with our plan towards being a smart hotel, I am delighted to announce the “connect system” here inTAMANI.”
The “connect system” is a native application that operates on iOS and Android mobile devices for hotel associate to accept/create jobs and review guest profiles for personalized services. It has the innate business Intelligence to dispatch jobs based on runners’ skill sets, availability and locations. Hotel associate can also make use of the ad-hoc messaging function for better communication.
It is specifically designed for use in conjunction with centralized job dispatching system such as the web-based FCS e-Connect and the cloud enabled FCS c-Connect. With “connect system” installed on associate mobile devices, they are now able to deliver excellence in-service anywhere and anytime. Each service request can be tracked from start until completion.
Al-Awa added that the Tamani team works very hard to benefit fromthe latest technologies in the world of hospitality that accelerate and update the services it provides, as well as provide trainingto the team to improvetheir professional and technical capabilities.
Al-Awa stressed the importance of internal communication between the different task forces in Tamani through “Tamani Society”, the internal social network that provides all staff members creative social platform whichenables them to exchange their news, reviews, photos and video clips, making it a more interactive work environment at the same time,it strengthens the social and functional ties between various departments as well as at the individual level.
“Tamani is continuously working on updating its technical systems to keep up with the accelerating global developments referring to the importance of updating the private system for social communication between Tamani’s staff topromote convergence among themselves, which will reflect positively on the quality of work in accordance to the highest standards of the fact that communication based mainly on the success of the work environment which is what contributes to achieving our goals towards improving the standards of service”. Al-Awa said.