Dear Sir/Madam
REF: APPLICATION FOR FRONT OFFICE DEPARTMENT (CUSTOMER SERVICE POSITION) I’m writing to express my interest in your customer service position. Having worked across customer service for several years I feel I would be a valuable asset to your team. I have a wealth of experience when it comes to providing first class service and resolving any queries or issues that might arise with customers. I also have a consistent track record for meeting targets. During my time at Arabian Courtyard Hotel and Spar (Dubai) I dealt with all initial customer communications by phone, mail and face to face. My number one priority was always the client, and I worked to resolve any issues they might have. Above all, I love working with people. I’m friendly, sales driven and enjoy developing great rapport with everyone I interact with. I feel I would fit in with your vision, especially given your client-first approach and your favorable reputation within the industry. I’ve attached my CV for you to review and would like the opportunity to meet with you to discuss my candidacy further. Thank you for considering me for the customer service advisor position. I look forward to hearing back from you.
Yours faithfully
Nathan Tineyi+971 58 2246002nathantineyi@gmail.comskype: ntineyi
2017 - Present (7 Years)
Arabian Courtyard Hotel Spa, United Arab Emirates UAE
I graduated with a Degree in marketing Management Honors at Midlands State University in Zimbabwe class of 2016. I have 3 years’ experience working as customer service representative and I have more than two years working in hospitality industry here in Dubai in front office department. My enthusiasm is on increasing customer satisfaction by utilizing my communication skills as I speak fluent English and the ability to convince customers to be loyal to our organization and resolve conflicts if they have any complaints. I am a fast learner, very honest self-motivated individual also a team player with the ability to work under pressure with minimum supervision for the betterment of the organization. I am positive that I will enjoy working at your company and contribute positively.2015 - 2017 (2 Years)
Pepsi, Zimbabwe
I have a wealth of experience when it comes to providing first class service and resolving any queries or issues that might arise with customers.2014 - 2015 (1 Year)
Sable Press, Zimbabwe
Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.