• Dedicated Senior Public relation officer with an extraordinary experience working in and through the government relations in UAE since 2006 • Respected builder and leader of customer-focused experience and extremely hand on within the smart government and people happiness initiatives in Dubai. • Well recognized as system initiator and enhancer with multiple focus within the app and real use in day to day activities. • Highly successful in defining company over missed and outdated collection and excellency in drawing the roadmap with tight timelines to insure collections on target. • Graduated from Hotel Management with a great experience in 5* hotels in well-defined luxury locations. • Skilled in optimizing team potential through delivering team developments, trainings and teamwork experience. • I believe I have the right skills to bring useful ideas to a problem, communicate those ideas effectively and play apart in bringing them to fruition. And while there are many skills and approaches I’m not yet familiar with, but I believe I have the self-motivation and determination to gain more experience in real-world practices and skills.
2012 - Present (12 Years)
emaratech (Information Technology Solutions Group), United Arab Emirates UAE
• Informing the PRO with the required information for Immigration documents and Dubai Land Mark necessaries. br• Be up to date to PRO with regard to any changes or amendments to the prevailing laws, rules, regulation, brchanges in forms, formats and other procedures. br• Process all types of visas including employment visas, residence visas for the employees as well for entertainers, brsubmit relevant documents periodically to the immigration / labor office with regard the cancelled / absconding employees brand delete from sponsorship list and complete departure and exit formalities for employees after cancellation of visas. br• Process and renew of permits and licenses, liquor trading license, chamber of commerce, certificates of registration civil brdefense certificate. br• Obtaining or renewing any company immigration cards and e-signature card or otherwise. br• Assisting with notarization of Powers of Attorney and Deeds of Assignments before Dubai Notary Public. br• Coordinating in the process of group and individual insurance, providing the database of employees with all the required information, documents and assisting medical and life insurance related issues, vacation entitlement, attendance, sick leaves, daily task. br• Filling registration DNRD (immigration online system) for companies and typing entire e-forms application for immigration. br• Managing the process of the medical examinations for the entire teams. br• Leading the processes for emirates ID related departments. br• Managing operations and performances reports. br• Managing the registration of rental, lease agreements, finalizing the related debates. br• Managing renewals, cancellations, transfers, terminations and swaps of Ejari System. br• Enhancing customer experience within registration trustees and fulfilling required information. br• Leading Coordination with land department in relation with ejari and oqood payments. br• Operations improvement processes internally and externally. br• Creation of the required Questionnaires, user manuals, operation manuals and presentation for any non-developed bror under testing systems and apps. br• Analysing problems and issues while operating with customers to insure deliveries on time. br• Extract ad-hoc reports and defining reports to the operation top management. br• Coordinating the User Acceptance testing (UAT) to the customers. br• Negotiation with clients to solve the common uncommon issues to enhance the productivity related to team performances. br br• Monitoring, fixing and updating entire issues affecting production life cycle on the related database(s) with full business execution plans. br• Other Human Resources Department responsibility, answer phone calls, Receive and distribute incoming mail, packages and faxes to the department. br• Keep work area neat and organized and complete daily administrative checklist. br• Build and maintain a network of contacts with all government departments to support work and company requirements. br• Develop effective and collaborative working relationships (including a strong team culture) with the Dubai team and other emirates.2012 - Present (12 Years)
emaratech (Information Technology Solutions Group), United Arab Emirates UAE
Provide operational and technical support to the entire users of business applications2012 - Present (12 Years)
emaratech (Information Technology Solutions Group), United Arab Emirates UAE
• Noqodi a payment gateway system platform for processing e-cash, bank direct debits and major credit cards, handle all clients’ account via noqodi backed software.