A seasoned & accomplished hospitality personnel with a demonstrated history of working in hospitality industry with an experience of 26 years started from food & beverage operations initially and later transformed to Hotel Management & Catering Technology Academics and Training & Development and HR Process for 15 years now.
Orchestrate the daily operations of the business segments (viz; food & beverage, retail, healthcare, corporate service, housekeeping & allied support services) with a focus to improve procedures. Drive training activities, create exceptional guest, patient, and customer experiences, train, develop, and evaluate the team & its associates. Protect, enhance, and develop the Brand value, encourage and demonstrate product knowledge, and connect with the community.
Responsible for the designs, delivery, implementation and evaluation of training modules & programs.