Looking for a job as Front Desk Receptionist
Date Of Birth: 25 Aug 1988
Industry: Hotels & Resorts
Department: Front of House
Job Level: Staff Line level
Job Role: Front Office Agent
Current Country: United Arab Emirates UAE
Education Level: Diploma
June 2015 - Present (5 Years)
Movenpick Hotel Ibn Battuta Gate, PhilippinesClean the reception desk. <br> <br>Check and read generic e-mail - take action if needed. <br> <br>Check the pre-registration guests and no shows from the previous day <br>Credit limit check – take action if needed <br> <br>Follow up on late departures <br> <br>Check in/ Check out process. <br> <br>Keep checking the Arrivals <br> <br>Resolve PM accounts <br> <br>Ensuring guest’s requests and complains are met. <br> <br>Making the guests feel welcome. <br> <br>Cashiering/ billing.
July 2011 - May 2015 (4 Years)
Movenpick Hotel Ibn Battuta Gate, PhilippinesWelcoming greeting guests warmly ensuring that they feel comfortable on their visit. br brBuilding maintaining good relationship with clients by interacting with them. br brAnswer telephone calls and provide accurate information to clients. br brResponsible for scheduling appointments answering all calls that come to the spa. br brResponsible for processing transactions for all payments membership fees. br brKeep clients updated on currently available promotions discounts on services offered in the spa. br brPerform other job related duties as assigned.
September 2010 - April 2011 (1 Year)
City Corporate Inn, PhilippinesStanding by the door greeting each guest. br brMaking the guest feel welcome. br brHelping guests check in, providing them with a key and showing where the room is located. br brEnsuring guest’s needs are met. br brTake reservations over the phone.