A performance-driven professional with 20 + years of experience in QSR & Casual Dine-in Business Operations, Team Management, P&L Management, Branding & Marketing. Adept in managing overall profitability of operations and accountable for strategic utilization and deployment of available resources to achieve organizational objectives. Adroit in understanding Team / customer’s diverse, specific business needs & applying product knowledge to meet the requirements accurately. Deftness in setting out standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLA. A keen performer with experience in charting out sales strategies and contributing towards enhancing business volumes & growth and achieving revenue & profitability norms; capable of accomplishing multi-fold revenue increase. Honed with excellent team management & coordination and Leadership skills.