An experienced and motivated professional with strong leadership and interpersonal abilities, having exposure in Luxury, Fashion and Retail verticals in the span of over thirteen years. Demonstrated excellence in handling Retail Operations, Franchise Management, Customer Service, Merchandising, Branding Activities, Team Management, Marketing, Store Openings etc. Possesses interpersonal, analytical & negotiation skills with proven track record during the career span. Graduated in Commerce Degree with first class division...
My background includes leading operations, teams, sales & merchandising strategies to drive business and customer service success for multi-unit retail chains. From achieving top sales performances and managing various HR functions to leading staff training efforts and overseeing store relocation and openings, I excel at propelling sales and revenue growth, managing high-performance staff, developing and implementing strategic merchandise plans and achieving corporate goals while minimizing costs and maintaining competitive advantage.
June 2020 - Present (1 Year)
Star Health Allied Insurance, IndiaSignificant experience in selling insurance products|Ability to suggest a suitable product as per the needs & budget of clients|Excellent understanding of Policy Content & Insurance Regulations
April 2018 - May 2020 (2 Years)
Little Angel (Kidswear), IndiaAs an experienced and motivated professional with strong leadership and interpersonal abilities, my responsibility of overseeing all aspect of store operations from planning, purchasing, merchandising, sales strategies to drive business and customer service success for Little Angels retailing. Build relationships with customers to increase likelihood of repeat business.
November 2016 - February 2018 (2 Years)
Gili India Ltd (Gitanjaligroup), IndiaResponsible for overall Franchise Sales Development for Gitanjaligroup EBO’s Handling the entore breadth of retailing related brand building activities; such as In-store operations, Accounting, Marketing, Team Mgmt, Customer Service, Retail Programs, Training etc.. Achieved lots of challenges in the Front-end/Corporate Middle management level.
August 2012 - October 2016 (4 Years)
Gili India Ltd (Gitanjaligroup), IndiaManaging overall retail operations of EBO/MBO’s and its key metrics like Store processes/standard revenue, expenses, merchandising, recruitment, customer satisfaction service delivery etc. Involved in Marketing expansion plans, finalizing commercial terms, store roll outs, project management, fixture planning, IT, staff recruitment/training, display standards etc. Responsible for range planning, to ensure the right mix of products is selected for each store. Analysing sales and stock in hand on weekly/monthly basis and plan for replenishments. Dealing with enquiries from brand partners/stores
July 2010 - July 2012 (2 Years)
Gili India Ltd (Gitanjaligroup), IndiaHandle Sales & Operations of all Giliworld stores in Mumbai & Gujarat Region. Maintaining Stores Sales Target, Plan for Achievement, Stock Replenishment and VM in the Store. Taking care of the entire business operations through business development, budgeting, planning marketing activities, hiring and manpower training in accordance to standards
January 2010 - June 2010 (5Months)
Future Axiom Telcom (One Mobile), IndiaResponsible of handling 10 COCO Stores operation across Mumbai region. Mapping store wise sales performance & developing presentations for pre-season/flash collection booking.
February 2006 - December 2009 (3 Years)
Adidas India Marketing Pvt Ltd, IndiaResponsible for Operation & Sales of 3 EBOs falling under the purview / region of garments, footwear’s & Acc. Prepare strategic sales plan to meet the monthly targets. Monitoring the performance of EBOs regarding sales, remittances, stocks, visual merchandising and other administrative procedures.