An experienced and motivated professional with strong leadership and interpersonal abilities, having exposure in Luxury, Fashion and Retail verticals in the span of over thirteen years. Demonstrated excellence in handling Retail Operations, Franchise Management, Customer Service, Merchandising, Branding Activities, Team Management, Marketing, Store Openings etc. Possesses interpersonal, analytical & negotiation skills with proven track record during the career span. Graduated in Commerce Degree with first class division...
My background includes leading operations, teams, sales & merchandising strategies to drive business and customer service success for multi-unit retail chains. From achieving top sales performances and managing various HR functions to leading staff training efforts and overseeing store relocation and openings, I excel at propelling sales and revenue growth, managing high-performance staff, developing and implementing strategic merchandise plans and achieving corporate goals while minimizing costs and maintaining competitive advantage.
2020 - Present (4 Years)
Star Health Allied Insurance, India
Significant experience in selling insurance products|Ability to suggest a suitable product as per the needs & budget of clients|Excellent understanding of Policy Content & Insurance Regulations2018 - 2020 (2 Years)
Little Angel (Kidswear), India
As an experienced and motivated professional with strong leadership and interpersonal abilities, my responsibility of overseeing all aspect of store operations from planning, purchasing, merchandising, sales strategies to drive business and customer service success for Little Angels retailing. Build relationships with customers to increase likelihood of repeat business.2016 - 2018 (2 Years)
Gili India Ltd (Gitanjaligroup), India
Responsible for overall Franchise Sales Development for Gitanjaligroup EBO’s Handling the entore breadth of retailing related brand building activities; such as In-store operations, Accounting, Marketing, Team Mgmt, Customer Service, Retail Programs, Training etc.. Achieved lots of challenges in the Front-end/Corporate Middle management level.2012 - 2016 (4 Years)
Gili India Ltd (Gitanjaligroup), India
Managing overall retail operations of EBO/MBO’s and its key metrics like Store processes/standard revenue, expenses, merchandising, recruitment, customer satisfaction service delivery etc. Involved in Marketing expansion plans, finalizing commercial terms, store roll outs, project management, fixture planning, IT, staff recruitment/training, display standards etc. Responsible for range planning, to ensure the right mix of products is selected for each store. Analysing sales and stock in hand on weekly/monthly basis and plan for replenishments. Dealing with enquiries from brand partners/stores2010 - 2012 (2 Years)
Gili India Ltd (Gitanjaligroup), India
Handle Sales & Operations of all Giliworld stores in Mumbai & Gujarat Region. Maintaining Stores Sales Target, Plan for Achievement, Stock Replenishment and VM in the Store. Taking care of the entire business operations through business development, budgeting, planning marketing activities, hiring and manpower training in accordance to standards2010 - 2010 (0Months)
Future Axiom Telcom (One Mobile), India
Responsible of handling 10 COCO Stores operation across Mumbai region. Mapping store wise sales performance & developing presentations for pre-season/flash collection booking.2006 - 2009 (3 Years)
Adidas India Marketing Pvt Ltd, India
Responsible for Operation & Sales of 3 EBOs falling under the purview / region of garments, footwear’s & Acc. Prepare strategic sales plan to meet the monthly targets. Monitoring the performance of EBOs regarding sales, remittances, stocks, visual merchandising and other administrative procedures.