OBJECTIVE. A deserving profile in the hospitality sector, where I can deliver my expertise and innovative hospitality skills, while maintaining rule and regulations and the working environment, thereby maintaining the reputation of the organization. EMPLOYMENT First Company, FORT JADHAV GADH. December 10, 2012 – March 10, 2013. Trainee Understanding the organizational protocols so that he or she can follow all these rules during his or her tenure in the hotel. Analyzing the requirement of different divisions and providing useful suggestions with a potential to make significant changes. Acquire a basic knowledge on accounting. Learning to provide reports on status as per the requirement of the organization, this has to be done on a regular basis. Second Company, GATEWAY HOTEL NASHIK. April, 15 2015 – Octomber15, 2015. Job Trainee Getting trained on all front office functions. Attending visitors, and handling their queries. Attending phone calls, and forwarding them to the concerned people. Receiving couriers and forwarding them to the addressed people. Maintaining the visitors’ record. Coordinate and maintain inter-communication between various departments. Arranging transport for the workers of the company. Focusing on providing customer-oriented services and fulfillment. Third Company, FORMULE 1 NASHIK May 1, 2016 – July 16 2018. Front office Associate Registration of guests and assigning rooms. Maintain an inventory of reservation, vacancies and room assignments. Answer enquiries regarding hotel services, provide assistance and respond to guests' complaints. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Knows the location and types of available rooms as well as the activities and services of the property. Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-in, special requests, and day use rooms. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Process guest check-outs. Performing cashier related functions like posting charges to guest accounts. Performs cashiering tasks like bill / invoice settlement, posting charges to the guest. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures, is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk fd. Third Company, Mercure 4* Hotel (Accor Brand). July 21 2018, – March 5 2019. Front office Team Leader. To assist the Reception Management Team in supervising the Front Desk (Reception) operation and communication. To assist the Reception Management Team in supervising the Front Desk (Reception) operation and communication. To assist in