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Sandman Hotel Group
- 310 1755 West Broadway, Vancouver, British Columbia, Canada
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About Us
Sandman Hotel Group is Canada’s fastest-growing, privately-owned hospitality company. A Canadian success story, we are continually refining our guest experience, finding new cities to call home, and we’re always on the move! By choosing Sandman Hotels, Resorts, Inns, Suites, or one of our premium Signature locations, you are guaranteed the extra measure of quality, comfort, and personal convenience you are looking for. Sandman Hotel Group proudly owns and operates 56 hotels in 4 countries with 51 locations across Canada, 3 in the UK, 1 in Ireland, and our first US location in Plano, Texas. In addition to great accommodations, you can enjoy a variety of dining options during your travels. Choose from a casual yet upscale dining experience at CHOP Steakhouse & Bar or enjoy a stylish meal in a relaxed environment at Moxie’s Grill & Bar. Alternatively, you can choose the convenience of Denny’s Restaurants, Shark Club Sport | Bar | Grill, Rockford Wok | Bar | Grill, or get together with friends at one of our popular lounges. At Sandman, we understand. For over 50 years, we have made it our business to take care of the details to ensure your stay with us is enjoyable, comfortable, and affordable.
Receptionist/Guest Service Agent - Aberdeen, Scotland
Industry : Other Industry
Department : Front of House
Location : Aberdeen, United Kingdom
Level : Staff Line level
Posted : 05 Aug 2022
Job Role : Receptionist
Recruiter : Sandman Hotel Group
Job Ref : HOZ95026
Employment Type: Permanent
Job Type :
Validate Through : 2022-09-11
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Receptionist/Guest Service Agent - Aberdeen, Scotland
Receptionist / Guest Service Agent
The Sandman Hotel Group UK opened it's 218-bedroom Sandman Signature Aberdeen Hotel in August 2018 and has quickly established itself as one of Aberdeen's finest 4-star properties.
We now have an exciting opportunity for a Guest Service Agent/Receptionist to act as the Hotel's front line in welcoming our guests. You will be the human face of the business so a warm and genuine personality is essential. Experience in hotel reception is desirable although absolutely not a requirement; a sunny disposition, impeccable communication skills, smart appearance and a genuine pro-active passion for service are the key attributes we will be looking for.
Key responsibilities of the role include:
- Welcome and check in/out of guests.
- Cash handling and processing credit card transactions.
- Handling telephone and email enquiries in a timely and professional manner.
- Taking and processing reservations though our Property Management System.
- Providing information to guests about the hotel and local area.
- Creating a warm and welcoming environment for our guests.
- Upselling ancillary hotel services.
- Liaising with all hotel departments as required.
- To anticipate and address guest's service needs.
- Any additional tasks assigned by management.
Full time working hours will be 40 per week on a shift basis including weekends.
In return for your hard work and commitment we offer a competitive salary, a great range of benefits and on-going training, development and career growth.
SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in UK to apply.
**Applications will not be accepted via email or in person.
**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**
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