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Awab Jeelani Syed's Activity
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Education
Computer Science Engineering
May 2005 - June 2009
Jawahar lal Technological University, India
Certifications & Awards
Certifications & Awards Not Mentioned
Skills
Skills Not Mentioned
Experience
System Engineer
2017 - 2020 (3 Years)
AL Futtaim, United Arab Emirates UAE
Awab Jeelani Syed B. Tech, MCITP, ITILv3 & Microsoft Azure Certified with UAE D/L System Engineer @ Al Futtaim 10+ Years Exp in IT in GCC (UAE & Qatar) EXPERIENCE System Engineer (Sep 2017 – Aug 2020) Al Futtaim Enterprise IT, UAE
IT Systems Engineer (Jan 2012 – Sep 2012) Seven Seas Computers, UAE
IT Engineer (Sep 2010 – Dec 2011) HTCC Steel FZE, UAE *please refer to next page for Job Description
EDUCATION
BACHELOR OF TECHNOLOGY – Computer Science & Engineering (Jun 2005 – May 2009)
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY, Hyderabad, India First Division Holder throughout the Academics
Professional Certifications Microsoft Azure Administrator Associate AZ-103 (Cert No: H498-1109)
Microsoft Azure Cloud Fundamentals AZ-900 (Cert No: H490-7361)
Microsoft Azure Data Fundamentals DP-900 (Cert No: H493-3188)
Microsoft Certified IT Professional (Cert ID: 8683463)
ITIL Foundation in ITSM v3 (Axelos Cert ID: GR750330588AJ) Professional Trainings Lean Six Sigma – Yellow Belt Awards & Recognitions Managing Directors Star Award @ Carillion Qatar in 2016
Volunteering Award by ROTA in Collaboration with ICT Qatar in 2015
Carillion Futures Leadership Award in 2015
Driving Licenses Holding Light Vehicle License from UAE, Qatar & India Job Description System Engineer (Sep 2017 – Aug 2020) Al Futtaim Enterprise IT, UAE Reporting to IT Operations Manager and Currently In-house IT Coordinator & IT Engineer for Al Futtaim Construction’s (AFC) Multi-Billion Dollar Projects including Expo 2020, Ikea Bigbox Retail Park, W hotel Project and many other Prestigious Project Construction sites Server Rooms & Data Centers Responsible for managing IT Setup of more than 800 IT users which includes and not limited to File Storage Servers, Application Servers, Database Servers, Network Installation/Maintenance and IP Telephony Handling various Servers & End User Device related issues Assist in maintaining seamless IT Operations of AFC Corporate NW Server Rooms, Data Centers & its 800+ IT Client Devices Providing Local & Remote Technical end to end user Support to more than 800 IT users of AFC Take ownership of critical issues and work to provide resolution and root cause Analysis Working within an ITIL Framework Organization in full filing IT Needs & Activities Automate the Systems & enhance IT user experience using Microsoft Premium client Device Management tool SCCM Looking after AFC Consultant/Clients Data backups Regularly Escalating Flaws & Bugs in IT Environment to IT Manager and assist in resolving Implementing consistent and sustainable IT Solutions Responsible for Day to Day IT Activities & Services at AFC Project Sites Responding & Resolving complex IT Issues on daily basis Managing IT Infra Services for AFC & its Consultants/Clients within defined SLA Coordinating with multiple Projects for IT Requirements which requires dealing with 3rd party vendors & Telco Operators
IT Engineer
2012 - 2017 (5 Years)
Carillion Qatar, Qatar
Reporting to Regional IT Services Support Manager responsible for managing IT Setup of more than 500 users Providing Local & Remote Technical Support to more than 500 IT users of Carillion Qatar (CQLLC) located at 12 Different sites Managing IT Inventory includes PC’s, Laptops, Printers MFD’s and Infrastructure devices for all the 12 sites of CQLLC Provide Assistance in IT Procurement of Company IT Assets, Project IT Requirements including Servers, Reprographic Multi-Function Devices and Complex IT Network Equipment’s through managed Supply chain Managing IT Telephony of CQLLC, dealing with local Telco companies for company telephony usage and IT Services negotiating and implementing best packages and services Responsible for IT Backups and Disaster Recovery