My name is ullya, I have experience as a virtual assistant for property management in the U.S and had worked at the hotel for 9 years. I have done create and manage OTAs accounts( booking.com, Expedia, Airbnb, VRBO, Agoda, etc) and sync to PMS (site minder, little hotelier, hotel runner, beds24, etc) and I have experience at the hotel as a reservations manager, Front Office Manager also I was working as a guest experience manager. My responsible for customer service, handling complaints, reply emails, Payment, rate structures, maintenance with the engineering team, and cleaning with the housekeeping team also handled reviews on all platforms including social media. I'm familiar with Zoho, Trello, Voip, WordPress and Wix, Google Drive, PMS/Channel Manager, Smartlock.
Best Regards,
2020 - 2020 (0Months)
Pink Coco Resort Gili Air, Indonesia
This company is located in Lombok, Indonesia. PinkCoco Gili Air offers 31 rooms in 5 different categories. All the rooms have their own terrace with day beds and tastefully art decorations. As A Guest Experience Manager, I am responsible for:2019 - 2019 (0Months)
Stay Satk Villa, Indonesia
This Company is located in Gili Air, Indonesia. Stay Shark Villas is a villa by a private pool. I'm responsible for2018 - 2018 (0Months)
Rascals Kuta Lombok, Indonesia
This Company is located in Lombok, Indonesia. Rascal Kuta Lombok is 3 stars hotel with 32 rooms. I'm Responsible for:2015 - 2018 (3 Years)
Kies Villas Lombok, Indonesia
This company is located in Lombok Indonesia. Kies Villas Lombok has villas and bungalows. I',m responsible for: