Dubailand, Dubai, United Arab Emirates UAE
Centrally located in Dubai land, Pyramisa Hotel Apartments, is the right choice for business and leisure travellers to connect, meet and unwind away from the hustle and bustle of Downtown Dubai.
Our family-friendly and sustainable Hotel Apartments features spacious and elegant studios and apartments with free high-speed Wi-Fi, comfortable bedding, an all-day dining restaurant serving international cuisines, a lobby café and pastry boutique, a rooftop lounge, an outdoor pool and onsite parking.
Industry : Hotels & Resorts
Department : Other Department
Location : Dubai United Arab Emirates, United Arab Emirates UAE
Level : Supervisor
Posted : 16 Jul 2025
Job Role : Front Desk Supervisor
Recruiter : Pyramisa Hotel Apartments
Job Ref : HOZ54720
Employment Type: Permanent
Job Type : Full Time
Validate Through : 2025-08-13
Salary Description: Competitive Salary Offered
Supervises front desk team members primarily to guarantee effective and smooth operations that result in good feedback and guest satisfaction. Responds to arriving, leaving, and in-house visitors in a professional and courteous manner by offering accurate and timely information and service.
FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES:
1. Ensure Outstanding customer care at all times.
2. Maintains a friendly, cheerful and courteous demeanour at all times.
3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
5. Uses suggestive sellingtechniques to sell room nights, increase occupancyand revenue.
6. Supervise daily shift process ensuring all team members adhere to standard operating procedures.
7. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation
