Activities Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Activities Manager

NOVOTEL

Company Description

We're on the lookout for the ultimate people person to join us as Activities Manager, leading a fun and energetic team at Novotel Sunshine Coast Resort & Sunshine Coast Convention Centre. If you love creating unforgettable moments, thrive on energy, and know how to bring people together through engaging experiences, this is your moment.

Nestled within a resort boasting over 370 beautifully appointed rooms, a sparkling pool, a vibrant lagoon perfect for water adventures, and exceptional dining experiences, our property offers the perfect playground for creativity and connection. We're also home to the Sunshine Coast's largest convention centre, with the capacity to host up to 1,500 guests, making us a standout in both the domestic and international events market.

As part of the world-renowned Accor Group, we pride ourselves on delivering service that goes above and beyond. This is a unique opportunity to lead with passion, grow with a global brand, and help shape the future of hospitality on the Sunshine Coast.

Job Description

As Activities Manager, you'll lead a dedicated and enthusiastic team in delivering fun, engaging, and memorable experiences for our guests at Novotel Sunshine Coast Resort. With a strong focus on organisation, safety, and creativity, you'll oversee a diverse activity program that caters to all ages-whether it's daily resort fun or tailored events for school holidays, groups, or conferences. It's the perfect role for someone who thrives in a dynamic environment, loves working with people, and brings a hands-on, proactive approach to leadership.

What you'll be doing:

• Develop and manage a variety of safe, engaging activities suited to different guest groups and seasonal needs
• Lead, train, and support the Activities Team, ensuring smooth daily operations and great team morale
• Coordinate scheduling, equipment maintenance, and budget awareness with a strong focus on WHS compliance
• Work closely with other departments to deliver activities aligned with group and event needs
• Ensure all guest information, signage, and promotional materials are accurate and well-presented
• Monitor guest feedback and adapt programs to enhance the overall experience
• Support continuous improvement and maintain a positive, guest-first culture within the team

• Proven leadership experience in a hotel, resort, or similar guest-focused environment
• Experience working with children (in camps, childcare, or educational settings) is a big plus
• A natural people-person with great communication skills and a flair for building positive connections
• Confident, calm under pressure, and great at thinking on your feet
• Flexible and adaptable-you're ready to jump in wherever needed and thrive in a fast-paced setting
• Blue Card, First Aid, and CPR certifications (or willing to obtain before starting)
• Available to work a rotating roster including weekends, evenings, and school holidays

• Immediate access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.