82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : Budapest, Hungary
Level : Staff Line level
Posted : 24 Jun 2025
Job Role : Receptionist
Recruiter : Accor Hotels
Job Ref : HOZ44414
Employment Type: Permanent
Job Type :
Validate Through : 2025-07-23
Salary Description: Competetive Salary Offered
JO&JOE
Company Description
JO&JOE?
ð JO&JOE is a brand created in 2017. Our 'open houses' combine the comfort of a hotel with the friendliness of a youth hostel. Caring, colourful, open living spaces. Ideally located in international cities, our hostels offer an experience for travellers AND locals (rooftops, restaurants, bars, events, designer rooms at affordable prices). Each JO&JOE is unique, with a community rooted in neighbourhood life. We believe that travelling is not about affordability, but about being open-minded and wanting to meet new people. We're just waiting for you.
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Our commitment to diversity and inclusion:
JO&JOE is an inclusive company, and our ambition is to recruit and promote diverse talent. Our adverts are gender-neutral; the masculine gender is used here to simplify the text.
Job Description
JO&JOE is opening its new hostel in Budapest! And is looking for its next Day Receptionist.
Come and write a page in the history of JO&JOE, by being part of the opening team! The Day Receptionist will be responsible for welcoming guests under the supervision of the Front Office Manager and its Supervisor.
Why you?
ð¥ None of these tasks will scare you:
Mission 1: Ensure a warm, personalized, and continuous welcome for guests by advising them, fostering loyalty, and managing the flow of guests. Convey the image of JO&JOE and its Open House through your attitude.
Mission 2: Know how to register guest bookings and manage phone calls.
Mission 3: Welcome and assist guests from their arrival to departure, following internal procedures. Provide information on the conditions of stay, formalities, and services offered by the Open House.
Mission 4: Take into account and anticipate guest needs, handle any objections or comments, and ensure a timely response.
Mission 5: Know and apply the safety rules of the Open House (fire safety, etc.) and ensure the safety of property and people.
Mission 6: Apply and explain the pricing policy of the Open House, contributing to the optimization of RevPAB (Revenue per Available Bed) and promoting the loyalty program.
Mission 7: Promote the hotel's various services to optimize additional sales (concierge, upselling, etc.).
Mission 8: Assist the food service, particularly with breakfast.
Mission 9: Communicate necessary information to other departments (floors, housekeeping, technical, etc.) and to other members of your department.
Mission 10: Follow billing and payment procedures, and supervise the preparation and sending of various debtor invoices.
Mission 11: Manage the cash fund entrusted to you.
Mission 12: Respond to guest reviews.
Qualifications
Because you've got it in you:
Atithi Jaiswal
Mumbai, India