Front Office Supervisor

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Front Office Supervisor

Accor Apartments & Realty

Are you ready to take your career to paradise? Join the team at Pullman Palm Cove Sea Temple Resort & Spa, a luxurious haven located on the pristine southern end of Palm Cove beach, just 25 minutes north of Cairns.

Our resort offers a range of elegant accommodations, from studios to spacious one to three-bedroom apartments. You'll have the chance to work in a stunning environment, catering to guests who enjoy sophisticated dining at our award-winning Temple of Tastes restaurant or unwind at the Lagoon Bar with refreshing cocktails and light snacks.

With versatile meeting rooms accommodating up to 80 guests, our resort is the perfect setting for leisure stays, dream weddings, and high-profile corporate events. When you're off the clock, immerse yourself in the natural wonders of the region, including the iconic Great Barrier Reef and the lush Daintree Rainforest.

Purpose

As the Front Office Supervisor, your responsibility is to craft unforgettable experiences throughout the guest journey, from check-in to check-out. Your leadership will inspire and guide your Front Office team, ensuring the hotel operates seamlessly.

Primary Responsibilities

• Take the helm and guide the front office's day-to-day operations with expertise
• Lead the Front Office Team like a mentor, nurturing growth and skill-building in a supportive atmosphere
• Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
• Contribute to roster planning and preparation
• Embrace authenticity and let your unique self-shine in every shift

• A background in Hotel Operations, ideal for someone eager to take the next stride towards a leadership position
• Proficiency in using reservation and property management systems is a plus
• Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
• Masterful in the art of communication, both written and spoken
• Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career