82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Housekeeping
Location : Marsa Matrouh, Egypt
Level : Staff Line level
Posted : 11 Aug 2025
Job Role : Housekeeping Attendant
Recruiter : Accor Hotels
Job Ref : HOZ18052
Employment Type: Permanent
Job Type :
Validate Through : 2025-09-08
Salary Description: Competetive Salary Offered
RIXOS
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist
Job Description
1 Clean the rooms according to identified standards.
2 Sign when taking and handing back keys.
3 Start off by dusting the general area in the lobby.
4 Organise the floor trolleys and procure missing material.
5 Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).
6 Collect the empty plates/glasses/utensils in the rooms and place them on the shelf in front of the elevator.
Clean the rooms under assigned to him/her according to the identified standards.
Fill in the room status, textile report and amenities report in the maid report.
Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the Floor Supervisors.
10 Immediately report any room discrepancies.
11 Immediately hand in all lost and found items to the Housekeeping Office.
12 Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.
13 Perform all duties assigned by seniors.
14 Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.).
15 Must take part in vocational trainings and sign the attendance form.
16 Be familiar with and implement the hotel's security rules.
17 Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry.
18 Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening.
19 Regularly vacuum and mop the guest stairs.
20 Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.
21 Is clean, friendly, and hygienic.
22 Encourage colleagues to be productive by coming up with new ideas.
23 Is a member of the Emergency Response Team.
24 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
25 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
26 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
Carry out all responsibilities related to the quality management systems implemented at the facilities.
Carry out all other duties assigned by managers and hotel management not specified in the job description.
Qualifications
Atithi Jaiswal
Mumbai, India