Recruitment Day: Guest Services Stars

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Recruitment Day: Guest Services Stars

SOFITEL

Company Description

Discover the Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the city skyline, exclusive top floor Executive Lounge and our well renowned luxurious spa.

Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.

Inspiration, Recognition & Reward

As a valued member of our team, you will be immersed in a world of exceptional privileges and bespoke rewards. Enjoy unparalleled access to exclusive industry benefits across a global portfolio of luxury accommodation, fine dining, and curated lifestyle experiences. Indulge in daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu, designed to elevate your everyday. To support your continued growth, we offer a distinguished learning platform-an elegant fusion of expert knowledge and tailored development-ensuring you flourish in a culture that celebrates excellence, sophistication, and personal ambition.

Job Description

Join our Guest Services Team at Sofitel Sydney Darling Harbour!

Are you passionate about delivering exceptional service in a luxurious setting? Do you thrive in a dynamic, guest-focused environment? If so, we invite you to be part of our team at Sofitel Sydney Darling Harbour, where French elegance meets Sydney's vibrant culture.

We are hosting a Guest Services Recruitment Day on Tuesday, 5th August 2025 from 9am to 12pm, held at our internationally renowned luxury hotel, Sofitel Sydney Darling Harbour.

This is your opportunity to meet and hear from our esteemed professional leaders of the Front Desk and Concierge. You will also get the chance to have a one-on-one interview with the team to discover your next career opportunity with us!

See Yourself in these Roles?

At Sofitel Sydney Darling Harbour, our passionate Front Desk All Rounders, Front Desk Supervisors, Night Auditors and Concierge play a key role in creating memorable experiences for our guests and our team members. They deliver exceptional service with flair and professionalism, ensuring guest and hotel accounts are accurately managed and posted promptly, whilst maintaining smooth financial operations. They handle all telephone calls with professionalism and warmth, as well as being across VIP arrivals and special requests for the day is key, as is having in-depth knowledge of the hotel's services and facilities to provide tailored, exceptional guest experiences. With a positive, "can do" attitude, they embody the essence of French hospitality and support team growth of their colleagues by assisting in their training and keeping detailed records of their progress.

Apply Now

If you are a highly motivated individual with a sharp eye for detail, a passion for delivering outstanding service, with previous experience in a similar role and have rights to work in Australia - We want to hear from you!

Apply now to attend our Recruitment Day and become part of a team dedicated to creating unforgettable experiences!

Additional Information

Our commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.