82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : Turin, Italy
Level : Staff Line level
Posted : 07 Jun 2025
Job Role : Front Office Agent
Recruiter : Accor Hotels
Job Ref : HOZ3356
Employment Type: Permanent
Job Type :
Validate Through : 2025-07-05
Salary Description: Competetive Salary Offered
NOVOTEL
Descrizione dell'azienda
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Descrizione del lavoro
ï¸ Guest Reception and Assistance
* Welcome guests upon arrival with a warm greeting.
* Handle check-in and check-out procedures, verifying reservations and providing information about the hotel.
* Respond to questions and requests, both in person and via phone or email.
Reservation and Communication Management
* Make and confirm reservations, both by phone and online.
* Sort incoming phone calls, emails, and mail, forwarding them to the appropriate departments.
* Provide information about internal and external services, such as restaurants, transportation, and local attractions.
Qualifiche
ð§ Required Skills
* Excellent communication and interpersonal skills.
* Knowledge of foreign languages, especially English.
* Computer skills and familiarity with hotel management software.
* Problem-solving abilities and emergency management skills.
Informazioni aggiuntive
What we offer:
Atithi Jaiswal
Mumbai, India