Administrative and Marketing Assistant

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Administrative and Marketing Assistant

Description

Administrative & Marketing Assistant at Hyatt Regency Birmingham - Sell the future of hospitality. Join Hyatt.

We are evolving the future of the hospitality industry

Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.

We're opening doors for all

No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.

"Care Connects Us" is our guiding principle

It's the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It's how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.

We need your curiosity. We need your innovative spirit. And we need your authentic self.

There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job - it's a career for people who care. People like you. People like us.

What you can expect

Hyatt offers a great range of benefits, including:

1. Competitive salary and benefits package

2. Generous accommodation and dining discounts at Hyatt properties worldwide

3. Complimentary meals on duty

4. Holiday: 28 days including bank holidays (increasing to up to 33 days)

5. Extensive learning and development opportunities, both internally and through external courses

6. Employee assistance program to support your well-being

7. A supportive working environment where your efforts are recognised and rewarded

8. A commitment to DE&I with opportunities for you to be part of one of our 4 UK DE&I Chapters

9. The opportunity to be part of a diverse and inclusive team that values passion, creativity, and collaboration

**Terms & Conditions apply**

Discover a career you didn't know existed.

This is a varied role where no two days are the same. As a key member of the Sales & Marketing team, your core focus will be on providing strong administrative support to the Director of Sales (DOS) and the Groups & Events Manager. You will be responsible for maintaining accurate client and booking records, preparing contracts and event documentation, managing deposits, and supporting the full contracting process for groups and events.

In addition, you'll handle day-to-day administrative tasks such as filing, managing brochures and collateral, updating databases (including Envision), tracking payment status, and assisting with billing reconciliation. You will also support internal reporting and ensure all documentation aligns with Hyatt brand standards and internal processes.

While the role is primarily administrative, you will also collaborate with the broader Sales & Marketing team on occasional hotel tours, client communications, and assisting with coordination of events and familiarisation visits - helping to deliver a seamless experience for both clients and internal stakeholders.

This is a full-time role, working 40 hours per week. Normal office hours apply, with some evening and/or weekend work required (with advance notice).

Qualifications
About you:

The ideal candidate will have similar experience in Hospitality. You will be well organised, a multi tasker and have a positive attitude.

Hyatt Regency Birmingham is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.