United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : IT and Computers
Location : Miami, United States
Level : Staff Line level
Posted : 22 May 2025
Job Role : Assistant IT Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ85711
Employment Type: Permanent
Job Type :
Validate Through : 2025-06-19
Salary Description: Competetive Salary Offered
Description
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job- it's a career for people who care.
Our Downtown Miami Hotel is next to one of the trendiest neighborhoods in Miami, known as Brickell. Our iconic white towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, Bayfront Park, and close to the Port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Centre. Or, explore Little Havana and tour the Frost Museum of Science.
The Information Technology Analyst will support five area hotel properties: Hyatt Regency Miami, Hyatt Regency Coral Gables, Andaz Miami Beach, Dream South Beach and Thompson Miami Beach. This role will report to local Area IT Director and will be responsible for handling Tier 1 & 2 support tickets, requests, and activities. This candidate will interact with hotel colleagues on all levels to provide prompt answers, provide assistance, and resolve Tier 1 & 2 IT related issues in a timely manner. The ideal candidate will have extreme attention to detail, proven troubleshooting skills, and strong verbal and written communication skills across multiple platforms.
Essential Functions:
• Provide level 1 & 2 support for all colleague requests for hotel systems and applications using internal ticketing system
• Assist in supporting and maintaining local area network for 5 hotel properties
• Schedule and perform regular software and hardware maintenance
• Follow appropriate company standards of PC imaging, configurations and software installations
• Establish priorities for daily, weekly, and monthly projects and related tasks based on business needs to meet deadlines
• Apply or assist in operating system patches, application updates, and approved corporate software tools for Microsoft Windows 10/11 and Microsoft Windows Server Operating Systems
• Maintain internal software/hardware inventory systems
• Assist with general IT needs as directed from the Area IT Director
We Offer Excellent Benefits:
Rishi star
Mumbai, India
Awesome hotel !!