United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : General Management
Location : Kunming, China
Level : Staff Line level
Posted : 14 Jul 2025
Job Role : Assistant Front Office Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ11841
Employment Type: Permanent
Job Type :
Validate Through : 2025-08-12
Salary Description: Competetive Salary Offered
Description
§ Ensures services provided by the Front Office employees are always available and are always carried out to define Standard with the utmost efficiency, consistency and courtesy as detailed in the Departmental Operations Manual.
§ Attends and contributes to all Meetings as required.
§ Ensures all employees provide courteous and professional service at all times.
§ Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
§ Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the Hotel's policies concerning fire, hygiene and health & safety.
§ Is actively involved in the welfare, safety, development and well-being of employees providing advice, counselling and truthful, diplomatic feedback.
§ Ensures high standards of personal presentation & grooming.
§ Maintains positive guest and colleague interactions with good working relationships.
§ Exercises responsible management and behaviour at all times and positively representing the Hotel Management Team and Hyatt International.
§ Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
Qualifications
Ideally with a relevant degree, apprenticeship or diploma in Hospitality management. Minimum 2 years work experience as FO / Concerige Assistant Manager or Team Leader/Captain in a hotel with good standards.
Rishi star
Mumbai, India
Awesome hotel !!