Assistant Manager - Events Service

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Assistant Manager - Events Service

Description

Care Connects Us

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

About Park Hyatt Melbourne:

Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

About the Role

As the Assistant Manager - Events Service, you will be responsible for assisting the Outlet Manager with the efficient running of the department according to the established brand standards of Hyatt International's corporate strategy, ensuring it is a successful profit center.

Working in a team of 40, you will support in the supervision and management of the day to day operations as well as supporting the team to achieve our purpose.

This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.

Some of the responsibilities include:

• Provide leadership to a large and diverse team
• Assist with creating and communicating the rosters and delegation of tasks and responsibilities
• Conduct monthly inventory checks on all operating equipment and supplies
• Assist with Recruitment of new associates within the department with the guidance and support of the Human Resources team in the absence of the Director of Events Service
• Assist in controlling manning levels of Events Service in relation to occupancy, requirements, service quality and costs
• Provide training and onboarding support for new associates within the department
• Handle guest enquires in a courteous and efficient manner
• Ensure all employees deliver the brand promise and provide exceptional guest service at all times
• Forecasting and budgeting
• Liaising with all necessary departments to ensure the productivity of the outlet is successful in its daily operations

• Previous supervisory / management experience in a similar fast-paced hotel environment or function center
• A current Victorian Responsible Service of Alcohol (RSA) Certificate
• A local certificate in food handling and hygiene will be advantageous
• Exceptional people management and interpersonal skills along with the strong communication skills
• The confidence to promote ideas and make sound decisions under pressure
• A strong attention to detail and the desire to produce high quality operational and administrative outcomes
• The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards.
• The flexibility to work on a rotating roster, including weekends and public holidays