About Us

Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

Gallery

No Gallery photos found

Business Analyst

Industry : Hotels & Resorts

Department : Sales and Marketing-PR

Location : Guangzhou, China

Level : Staff Line level

Posted : 15 Jul 2025

Job Role : Business Development Manager

Recruiter : Hyatt Hotels

Job Ref : HOZ57490

Employment Type: Permanent

Job Type :

Validate Through : 2025-08-12

Salary Range (monthly): 1 to 2,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Business Analyst

Description

Business Analyst - ASPAC Region
Location: Open to All ASPAC

We are seeking a Business Analyst to support the performance, compliance, and efficiency of our global contact centers, with a focus on the ASPAC region. This role is essential in analyzing trends, building impactful reports, and delivering insights that drive operational excellence. If you're passionate about turning complex data into meaningful business strategies, we'd love to hear from you.
What you'll do:

Support weekly, monthly, and quarterly business reviews by creating visuals, analyzing trends, and presenting key findings.
Analyze workload efficiencies and provide data-driven recommendations for improvement.
Develop and refine reports that effectively "tell the story" of contact center performance.
Present data and insights clearly to GCC leadership and key stakeholders.
Extract data from SQL databases and other front-end applications to compile reports and analysis.

Qualifications
Qualifications:
Experience:

Minimum 1 year of experience analyzing financial and performance data (2-3 years preferred).
1+ years of hands-on experience developing data visualizations, with proficiency in at least one tool from the SPSS, Power BI, Tableau, or QlikSense ecosystems.
Demonstrated expertise in SQL programming, including query optimization (e.g., multi-table JOINs, recursive queries, etc.).

Education:

Bachelor's degree in Statistics, Business, or a related field preferred.

Computer Skills:

Strong skills in Excel, Access, and PowerPoint are required.
Experience running SQL queries is preferred.
Experience with BI tools such as SAS, SPSS, Tableau, Power BI is preferred.

What You'll Bring:

Strong understanding of statistics and analytical methods.
Ability to distill complex data into simple, actionable insights - "telling the story" behind the numbers.
Excellent verbal and written communication skills.
Strong critical thinking skills
Highly organized, self-motivated, and able to manage multiple projects in a fast-paced environment.
Adaptable, creative, and solutions-focused, with strong problem-solving abilities.
A collaborative mindset and a desire to work in a dynamic, team-oriented setting.

Why Join Us?
You'll be part of a supportive and forward-thinking team where your work will have a direct impact on improving contact center performance across the region. We value curiosity, continuous improvement, and collaboration - and we're excited to welcome someone who shares these values.