United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Chicago, United States
Level : Staff Line level
Posted : 14 Jun 2025
Job Role : Concierge
Recruiter : Hyatt Hotels
Job Ref : HOZ49265
Employment Type: Permanent
Job Type :
Validate Through : 2025-07-13
Salary Description: Competetive Salary Offered
Description
Join Park Hyatt Chicago as a Concierge - Crafting Elevated Experiences with Grace, Insight, and Authentic Luxury.
ABOUT US:
At Park Hyatt Chicago, we redefine modern luxury by offering our guests an experience that is as refined as it is personal. Situated on the iconic Magnificent Mile, our hotel blends understated elegance with exceptional service in a setting that feels more like an intimate urban residence than a traditional hotel. As a proud recipient of Forbes Travel Guide recognition, Park Hyatt Chicago is known not only for its artfully designed interiors and elevated dining, but for the people who bring its brand of quiet sophistication to life. Every interaction is guided by an uncompromising attention to detail, a commitment to authenticity, and a deep understanding of what luxury truly means in the eyes of today's discerning travelers. We are not just a hotel - we are a destination for connoisseurs of culture, comfort, and curated experiences.
THE ROLE:
As a Concierge at Park Hyatt Chicago, you will be the cornerstone of personalized guest service, delivering an elevated and intuitive experience that reflects the hotel's refined luxury. Acting as both a knowledgeable local expert and a trusted advisor, you will curate memorable stays through tailored recommendations, exclusive reservations, and flawless execution of requests ranging from fine dining and cultural outings to transportation and wellness experiences. Your deep understanding of Chicago's vibrant culinary, entertainment, and arts scenes will allow you to connect guests with the best the city has to offer, always with discretion and attention to detail. In this dynamic role, you will collaborate closely with front office, housekeeping, and food and beverage teams to ensure every guest interaction is thoughtful and seamless. Success in this role demands exceptional communication skills, grace under pressure, and a proactive approach to exceeding expectations-transforming routine stays into unforgettable journeys that reflect the personalized hospitality Park Hyatt is known for.
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WAGE INFORMATION:
The hourly rate for this position is $26.00. This position is also eligible to earn overtime and premium pay under certain circumstances.
WE ARE EVOLVING THE FUTURE OF THE HOSPITALITY INDUSTRY:
Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.
WE'RE OPENING DOORS FOR ALL:
No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.
"CARE CONNECTS US" IS OUR GUIDING PRINCIPLE:
It's the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It's how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.
BENEFITS:
Rishi star
Mumbai, India
Awesome hotel !!