Director of Business Development - Alila Resorts of North America

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Director of Business Development - Alila Resorts of North America

Description

Care defines us at Hyatt. We see it in the way we treat each other and our guests. It's our superpower. We channel this strength into our vision for evolving the future of hospitality. We create a culture of warmth, empathy and respect. We build connections, celebrate success and create inclusive environments, together. Alila, is the sublime combination of sincere hospitality and sustainable living practices in awe-inspiring destinations. Here, authentic and personal travel experiences allow guests to go beyond themselves to discover a more connected world while making space to think, breathe and restore.

The Opportunity

As the Director of Business Development for Alila Resorts of North America, you will lead a sales cluster and drive regional commercial success across a portfolio of luxury resorts through strategic leadership, tailored sales planning, and deep engagement with high-level internal and external stakeholders. You'll partner closely with on-property Directors of Sales and Marketing and collaborate with regional commercial team, the Hyatt Sales Force, and key luxury travel influencers in all market segments to deliver measurable growth in both group and transient revenue. This is a dynamic opportunity to blend creative sales ideation with operational excellence, helping shape the future of the Alila Resorts of North America.

What You'll Do

• Provide Unified but Customized Sales Leadership
  Guide all Alila Resort in North America through cohesive business development strategy focused in multiple market segments while respecting the individuality and unique positioning of each property.
• Strategic Sales Planning
  Actively contribute to the creation of data-informed strategic revenue plans in partnership with DOSMs, identifying short- and long-term opportunities across transient and group segments within the luxury travel industry.
• Grow High-Impact Relationships
  Activate and Maintain senior-level relationships with agency owner/managers, luxury consortia networks, 3rd parties, top-producing travel advisors, and internal stakeholders.
• Identify and Activate New Business Opportunities
  Monitor evolving market demand, evaluate competitor activity, conduct targeted prospecting, and open new channels of revenue through curated activations and sales partnerships.
• Elevate Brand Visibility and Influence
  Champion the Alila brand within luxury travel, representing the North America portfolio at industry trade shows, client events, and through high-touch programming.
• Collaborate Across the Ecosystem
  Serve as a critical connector between on-property sales teams, the Hyatt Sales Force, and corporate stakeholders to ensure alignment and delivery against regional objectives.
• Lead and develop a team
  Set clear goals, coach for growth, and keep everyone focused on regional priorities while fostering a culture of accountability and collaboration.

• A connector, strategist, and storyteller who can drive commercial results through influence as much as through action.
• Comfortable leading with both data and instinct, and using metrics to fine-tune your approach.
• Passionate about luxury travel, and fluent in the language of buyers and hospitality trendsetters.
• An agile team player who thrives in fast-paced environments and isn't afraid to challenge legacy thinking with thoughtful innovation.

• Annual allotment of free and discounted hotel stays at Hyatt hotels globally
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off
• Medical, Dental, Vision after 30 days of employment
• 401K with company match after 1 year of employment

• 7+ years of sales or business development experience in the luxury hospitality space
• Prior success working with or within high-end travel agency networks (Virtuoso, FHR, Signature, etc.)
• Experience in a regional, multi-property, or hybrid sales leadership role
• Strong understanding of both group and leisure market dynamics
• Proficient in leveraging sales and analytics tools (Amadeus, STR, LinkedIn Sales Navigator, Ideas, Thoughtspot)
• Excellent communication, presentation, and relationship-building skills
• Willingness to travel as needed

• A culture of care, where belonging is foundational and your voice matters
• Flexibility and autonomy balanced with strategic support
• Access to world-class travel benefits, development resources, and well-being initiatives
• A chance to build something lasting with a team that believes in purpose-driven hospitality