Director of Marketing and Communications, UK

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Director of Marketing and Communications, UK

Description

Director of Marketing and Communications, UK

Reports to: AVP UK & Ireland

We are seeking a strategic and commercially minded Director of Marketing and Communications to lead marketing efforts across a portfolio of our managed Hyatt hotels in the UK. This is a broad and influential position, responsible for setting the marketing direction, ensuring brand consistency, and driving commercial outcomes across a diverse group of properties.

Working closely with hotel leadership teams and regional and global stakeholders, the role will oversee integrated marketing activity across Rooms, F&B, Wellness, Events, and Employer Branding. With a team of specialists across PR, digital, and brand marketing, this position plays a central role in shaping our presence in key markets and aligning messaging across all guest and colleague touchpoints.

Key Responsibilities:

• Lead the development and execution of strategic marketing plans aligned with business goals and brand standards

• Oversee campaign activity across owned, earned, and paid channels, ensuring integration and consistency across platforms

• Guide the digital and content strategy, including website performance, social media, and online reputation

• Manage media relations and brand partnerships to support visibility, credibility, and positioning

• Collaborate closely with Commercial, Operations, and HR functions to align marketing with business needs and internal engagement

• Provide leadership and support to a multi-disciplinary team, fostering creativity, accountability, and continuous improvement

• Manage the marketing budget and deliver on key performance indicators and ROI targets

About you:

• We're looking for an experienced marketing leader with the following:

• A strong background in developing and executing marketing strategies at national and international levels, aligned with commercial goals, brand positioning, and audience segmentation

• Sound knowledge of market dynamics, competitive intelligence, and the ability to translate data and insights into actionable marketing plans

• Proven experience collaborating across global, regional, and local teams to deliver integrated, multi-channel marketing campaigns

• Expertise in both brand-building and performance marketing, with a clear understanding of how to balance long-term positioning with commercial delivery

• Deep understanding of digital marketing, including content strategy, web optimisation, social media, and online reputation management

• Established track record in public relations and media engagement, with the ability to build strategic partnerships with influencers, press, and external organisations

• Strong leadership capabilities, with experience leading and mentoring international, multi-disciplinary teams

• Commercial acumen and confidence in managing budgets, measuring ROI, and providing strategic counsel to senior leadership

• Previous experience overseeing medium-sized international marketing teams is essential

Benefits of the Director of Marketing and Communications role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

Hyatt

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Next Steps: Apply today for this Director of Marketing and Communications role and start your journey with Hyatt Hotels!