United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Bali, Indonesia
Level : Management
Posted : 01 May 2025
Job Role : Assistant Front Office Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ31591
Employment Type: Permanent
Job Type :
Validate Through : 2025-05-29
Salary Description: Competetive Salary Offered
Description
As Duty Manager, you are responsible for general management and security issues within the hotel. The This includes ensuring exceptional guest service, managing staff, and maintaining a secure and comfortable environment for guests and employees. throughout your duty you wear many hats including information provider, problem solver, public relations manager, sales manager and diplomat, always maintaining a professional, efficient and professional manner.
• Ensure a high level of customer satisfaction by addressing guest concerns and resolving issues promptly.
• Oversee the check-in and check-out process, ensuring efficiency and accuracy.
• Handle VIP guests and special requests.
• Supervise and coordinate the activities of hotel staff during the shift.
• Assign tasks and responsibilities to staff members.
• Provide training and guidance to new and existing staff.
• Monitor and ensure the smooth operation of all hotel departments, including front desk, housekeeping, and food and beverage.
• Participate in inventory management and control.
• Ensure adherence to brand standards and quality benchmarks.
• Implement and uphold the hotel's policies and procedures.
• Conduct regular inspections to maintain cleanliness and quality standards.
Qualifications
The successful candidate will meet the following criteria,
1. Strong leadership and communication skills.
2. Excellent problem-solving abilities.
3. Relevant experience in lifestyle hotels
4. Knowledge of hotel operations and industry trends.
5. Ability to work flexible hours, including nights and weekends.
6. Confident and enjoys the challenge of delivering consistent standards of service.
7. Fluent in Bahasa Indonesia and English (spoken and written)
Rishi star
Mumbai, India
Awesome hotel !!