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Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

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Event Concierge

Industry : Hotels & Resorts

Department : Food and Beverage Service

Location : Isle of Palms, United States

Level : Staff Line level

Posted : 22 Jun 2025

Job Role : Concierge

Recruiter : Hyatt Hotels

Job Ref : HOZ63627

Employment Type: Permanent

Job Type :

Validate Through : 2025-07-20

Salary Range (monthly): 1 to 2,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Event Concierge

Description

As an Event Concierge at our resort, you will serve as the critical link between event planners and resort departments, ensuring flawless execution and memorable experiences. This highly visible role demands a polished presence, strong communication, and excellent organizational skills. You will act as a resort ambassador, providing on-the-ground support and proactively anticipating the needs of both internal teams and event clients. Your attention to detail and solution-oriented mindset will help create exceptional moments that leave a lasting impression on our guests.

You will embody the Hyatt Core Values:
Empathy, Experimentation, Inclusion, Integrity, Respect, Wellbeing

Key Responsibilities:

Resort Ambassador: Represent the Destination by Hyatt brand with professionalism, creating a positive and welcoming impression for meeting planners and guests.
Department Liaison: Act as the primary point of contact for on-site meeting planners, ensuring seamless communication with all resort departments.
Event Floor Support: Monitor meeting and event spaces, compare setups to event orders, and confirm all arrangements meet client expectations before arrival.
Problem Solver: Proactively address concerns and unexpected needs, finding creative and efficient solutions to ensure event success.
Operational Support: Collaborate with the Events Department to ensure the smooth flow of operations and provide timely updates during events.

Qualifications
Qualifications:

Previous experience or internships in banquets/events required
Prior hotel or resort experience preferred
Must be authorized to work in the United States
Ability to lift, push, and pull up to 50 lbs and stand for extended periods
Professional appearance and demeanor
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Proven ability to multitask and remain calm under pressure
Proficiency in Microsoft Outlook and the ability to learn new systems quickly
Basic understanding of food and beverage operations
Exceptional customer service and interpersonal skills
Flexible schedule availability, including evenings, weekends, and holidays

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.