Event Services and Set Up Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Event Services and Set Up Manager

Description

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world.

Join a team that is making travel more human. Here, everyone's role matters. Opportunities are yours to shape. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Come be part of our Food & Beverage team as the Event Services and Set up Manager at the Hyatt Regency DFW located across from Terminal C of the DFW Airport. The Hyatt Regency DFW features 811 guestrooms and 92,000 square feet of function space.

This will be an on-property role and will be a part of the Global Hyatt Hotels Managed portfolio.

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What does the ROLE entail?

The Goal of the Event Services and Set up Manager is to effectively and proactively monitor the daily functions of the Banquet/Event Services department. This includes providing direct oversight of the following departments: Banquets/Event Services and Event Set Up while supporting the Stewarding department. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience

• Support and Manage the Banquet/Event Services department while working closely with the Event Sales and Event Planning team as well as other hotel operating departments.
• Supervise, empower, lead, coach and motivate the events team towards achieving exceptional guest service results and colleague engagement.
• Ability to assist the hotel in reaching top service scores on our Meeting Planner and guest surveys.
• Ensure thorough communication and understanding with guests and other departments. Responsible for the appropriate and timely set up of all functions, meetings, and food service while maintaining standards of food and beverage specifications.
• Responsible for proactively reviewing staffing and equipment needs.
• Responsible for ensuring coordination and execution of all events between Banquets/Event Services, Event Set Up, Culinary, Stewarding, Event Sales and Event Planning, and Beverage.
• Responsible for maintaining a high energy, positive, professional appearance.
• Responsible for developing innovative and creative ideas to enhance the food & beverage function.
• Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
• Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
• Performing daily walk-throughs in all function space, storerooms, and outlets to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Ability to develop ideas for special events and holiday functions

• Must possess the following strengths: high energy, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service
• A minimum of 2-4 years of hotel experience and a thorough understanding of all levels of banquet service
• Previous experience as a Banquet Manager/Assistant Banquet Manager or Banquet Supervisor is required
• Strong and concise verbal and written communication skills
• Must possess excellent organization, interpersonal and administrative skills
• A fun and energized person with a creative mindset
• Must be proficient in general computer knowledge
• Full-Time Management Position that requires full flexibility, including the ability to work weekends, holidays and, a varied schedule
  
  

• Medical, Dental, Vision benefits offered at 30 days of employment
• Complimentary on-site hotel covered parking
• Complimentary colleague meal during shift
• 401k options and company match
• Discounted and complimentary hotel accommodations anywhere in the world
• Paid Holidays, Sick Time & Vacation
• Personal Development Reimbursement
• And so much more!