Event Services Supervisor (Banquets)

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Event Services Supervisor (Banquets)

Description

This role leads other associates by coaching, giving direction and may include training. They are responsible for making the function space visually appealing and presenting the menu offering for the event. This may include linen and table setting, food station design, and beverage service. Other duties include general banquet preparation, room refreshes, and maintaining a sanitary environment.

What You'll Do:

• Check server and horseperson BEOs to ensure that all information is accurate.
• Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.
• Make contact with group representatives. Explain how to make contact if needed throughout the function.
• Communicate all BEO changes to the catering office and affected departments.
• Coordinate with banquet staff set-ups, changes, and time schedules for all functions.
• Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartenders/house persons.
• Operate as a Event Services Attendant (Banquet) when needed; setting up, greeting, and serving the guest and breaking down the function.
• Inspect banquet areas at end of the function to ensure all equipment is returned to its proper area and all areas are clean.
• Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Provides a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean, and well-groomed appearance. Perform any related duties as requested by the supervisor.
• Assists other Event Services Attendant colleagues when needed.

**The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Chose Hyatt?

At Hyatt, your success matters. We offer:

• Competitive Salary: $18.00/hour
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts:
• Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Meal credit for employees

Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you'll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STAR™ Accreditation, TripAdvisor's Travelers' Choice Award, and recognition as a 2024 Healthiest Maryland Business - Standout.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Ability to lift a moderate amount of weight
• Ability to stand for extended periods of time
• Must be able to work outside
• Polite and friendly attitude
• Experience and a thorough understanding of banquet service
  
• Must be available to work flexible shifts including evenings, weekends, and holidays

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.