About Us

Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

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Front Desk/ Reception Trainee (Internship)

Industry : Hotels & Resorts

Department : Front of House

Location : Barcelona, Spain

Level : Staff Line level

Posted : 27 Jun 2025

Job Role : Front Office Agent

Recruiter : Hyatt Hotels

Job Ref : HOZ35967

Employment Type: Permanent

Job Type :

Validate Through : 2025-07-26

Salary Range (monthly): 1 to 2,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Front Desk/ Reception Trainee (Internship)

Description

Kickstart Your Career as a Reception Trainee at Grand Hyatt Barcelona

Are you a student and ready to take your first step into the world of luxury hotels? At Grand Hyatt Barcelona, we're offering a full-time internship opportunity designed to immerse you in the dynamic, guest-facing world of hotel reception.

At Hyatt, our purpose is to care for people so they can be their best. As a Reception Trainee, you'll be part of a passionate team that brings this purpose to life-every day, with every guest.

Your Role: Front Desk, Front Line, First Impression

As a Reception Trainee, you'll be the face of Grand Hyatt Barcelona. You'll learn what it takes to deliver world-class service while gaining hands-on experience in the core operations of a luxury hotel front desk.

What You'll Be Doing:

Deliver outstanding guest service by handling internal and external phone calls professionally, ensuring each interaction reflects our brand standards.
Create meaningful first impressions, assisting with check-ins, check-outs, and guest inquiries with confidence, warmth, and attention to detail.
Collaborate with other departments and partners to ensure smooth operations and exceptional guest satisfaction.
Stay informed and proactive, keeping up to date with daily hotel services, local events, and guest preferences to provide relevant and helpful information at any moment.

Why Join Us?

At Grand Hyatt Barcelona, you'll do more than observe-you'll contribute, grow, and become part of a team that values care, excellence, and genuine connection. This internship is your opportunity to develop key skills, gain valuable industry insight, and take your first step toward a successful career in hospitality.

Ready to begin your journey with us? Apply now and be part of something truly exceptional.

Qualifications
What We're Looking For:

Full-Time Commitment: This is a paid internship, Monday to Friday. Please note that housing is not included.
Our internship programs require 6-month availability in Barcelona.
Educational Collaboration: You must be able to sign a collaboration agreement with your school or study center.
Work Authorization: You need to have legal authorization to work in Spain or your University must be approved for Internships in the EU.
Relevant Career Path: Your studies should be related to the internship.
Language Skills: Advanced English is a must and Advanced Spanish is highly valued.
Passion for Learning: We seek individuals with a strong desire to learn and grow.

What You'll Love About Us:

Career Development: This is an excellent starting point for your professional journey.
Vibrant Work Environment: Our team is young, dynamic, and supportive. We help each other, share laughter, and are passionate about our industry.
Employee Perks: Enjoy complimentary meals in our Employee Cafeteria.
Engaging Activities: Participate in our festive, recreational, and training activities.
Mentorship: Benefit from guidance and support to help you thrive.
Our Values: We uphold respect, integrity, empathy, experimentation, inclusion, and wellbeing.
12 complementary nights at Hyatt Hotels after 90 days of service

At Hyatt, we care for people so they can be their best!