United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Sydney, Australia
Level : Staff Line level
Posted : 06 Jun 2025
Job Role : Guest Services Associate
Recruiter : Hyatt Hotels
Job Ref : HOZ64493
Employment Type: Permanent
Job Type :
Validate Through : 2025-07-05
Salary Description: Competetive Salary Offered
Description
At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.
Opportunity is calling for an experienced Full Time Guest Service Agent to join our team at Australia's largest hotel.
Located adjacent to Darling Harbour in Sydney's Central Business District, Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveler. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces.
Benefits for working with Hyatt Include:
• After 90 days of service, 6 nights of complimentary accommodation per year to use at Hyatt Hotels globally (T&Cs)
• Generous discounted accommodation worldwide within Hyatt for associates as well as friends and family
• Reward and recognition programs
• Learning and development opportunities
• Fully laundered uniform
• Discounted city parking
The Role:
As a Guest Service Agent, you will serve as the face of our property assisting our guests with all enquiries to achieve and maintain the Hyatt 5 star standards. You will conduct a large volume of check-ins and check-outs, professionally handle complaints and be readily able to make recommendations to complement our guest's stay. You will deliver exceptional customer service to both internal and external guests and strive to create memorable experiences.
Our ideal candidate will possess:
• Previous Front Office experience
• Exposure to using OPERA system - highly regarded
• Exceptional customer service and interpersonal skills
• Ability to work in a high-volume and fast paced environment
• Strong verbal and written communication skills
• Excellent grooming and personal presentation
• Valid Australian working rights
• Availability to work across a 7-day rotating roster and 38 hours per week
Quality care. Quality connections. Join Hyatt.
Rishi star
Mumbai, India
Awesome hotel !!