Hotel Operations Internship

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Hotel Operations Internship

Description

The Opportunity

Hotel Seville Nomad seeks an enthusiastic professional to join our Operations team as Management Intern. This role will be focused on providing efficient service and meaningful experiences; you will be part of a team passionate about lifestyle hospitality, committed to nurturing curiosity and new skills and building connections with guests and colleagues across the hotel. This position reports to the hotel's Director of Rooms.

Who We Are

Located in New York City's NoMad District, the Hotel Seville NoMad is a gracefully opulent landmark. Our custom-designed rooms and suites are designed with an upscale residential feel that says, "you're a local." We are steps away from chic dinning and shopping destinations, or our guests can choose to "stay-in" for speakeasy cocktails or Scarpetta's house-made pasta. A part of The Unbound Collections by Hyatt, we promise to inspire stories worth collecting.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

The Role

This is a 13-week paid Hyatt internship for candidates who are seeking a firsthand understanding of the hospitality industry. This program focuses primarily on Hotel Rooms Operations. The role will work closely with Hotel Leadership to deliver our guests unique experiences. Duties for the Management Intern would include, but are not limited to:

• Supporting the Housekeeping operation with administrative and practical tasks

• Inspect guest rooms to ensure cleanliness standards

• Organize and Maintain Hotel's Lost & Found protocols

• Maintaining Hyatt's standards of service and ensuring their implementation

• Resolving customer concerns as appropriate to maintain a high level of customer satisfaction and quality

• Act as support for the colleagues both front and heart of house within the Rooms operation

• Assist senior leadership with projects focused on the Rooms Division

The Management Intern would also get exposure to leadership duties and processes including scheduling, hiring, training, coaching and counseling.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Salary Range: $22 per hour

How We Care for Our People

Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional benefits which include:

• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and other local discount
• Career growth potential
• Access to Tuition Reimbursement Program
• Discounted Hotel Rooms Globally

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

Qualifications
Experience Required:

• Capable of a 13-week commitment
• Ability to work a flexible schedule which may including mornings, nights, overnights, weekends, and holidays.
• Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Experience Preferred:

• College course work in Hospitality or related field
• Previous experience working in a hotel or a related field

We welcome you:

Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.