Housekeeping Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Housekeeping Manager

Description

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork and high standards. It's fitting that we are located at the pinnacle of Vermont!

We are looking for a Housekeeping Manager to join our team! As the Housekeeping Manager, you will be responsible for assisting with the organization and planning of the department. Additionally, you will work closely with the Director of Housekeeping in establishing standards of service and cleanliness and interpret these standards to employees through training and performance evaluations. This position will primarily work with the Spruce Peak Rental units.

Key Responsibilities:

• Support the development and execution of housekeeping strategies, covering guest rooms, public spaces, laundry, and back-of-house operations.

• Assist in daily departmental management, including scheduling, budgeting, inventory, payroll (UKG), and vendor systems (ASGARD).

• Ensure room cleanliness and quality by reviewing daily assignments, conducting inspections, and monitoring staff productivity.

• Lead and support the housekeeping team through onboarding, training, task delegation, and ongoing performance feedback.

• Promote a high level of guest satisfaction by coordinating special requests and leveraging guest history for personalized service.

• Maintain clear communication within the department via daily logs and strong collaboration with other departments.

• Drive cost control by ensuring safe and efficient use of supplies and equipment.

• Identify and report maintenance issues promptly.

• Uphold safety standards and remain alert to emergency situations.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.

Pay Range: $57,000 - $64,000 per year

The Perks (vary by hours committed):

• Paid Time Off

• Heath Benefits - after 30 days!

• Winter- Ski Pass to Stowe Mountain Resort

• Summer- Golf Membership to Stowe Country Club

• Complimentary and discounted stays at Hyatt Hotels worldwide

• Onsite Fitness Membership

• Employee discounts at the Spa & Restaurant Outlets

• 401(k) Matching

• And much more!

Learn more about Spruce Peak and everything else we have to offer here!

Besides great pay and benefits the work is interesting, challenging and you'll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.

Qualifications
• High school diploma or equivalent required; college degree preferred.

• 2-3 years of hospitality or hotel experience, preferably in high-volume environments.

• Prior management or supervisory experience preferred.

• Strong customer service, communication (verbal and written), and interpersonal skills.

• Physically able to lift/push/pull up to 50 lbs and stand or walk for 6-8 hours per shift.

• Proficient in basic computer applications and hospitality systems.

• Excellent organizational, time management, and multitasking abilities with strong attention to detail.

• Able to operate effectively under pressure and resolve conflicts with sound judgment.

• Must be a team player with a positive, professional demeanor toward guests and colleagues.

• Valid driver's license and clean driving record required.

We welcome you:

Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.