Housekeeping Supervisor (PT or FT)

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Housekeeping Supervisor (PT or FT)

Description

Be Part of Something New and Meaningful!

At Caption by Hyatt Central Sydney, we're rethinking hospitality-putting community, sustainability, and self-expression at the heart of everything we do. Designed to be of the community, not just in it, Caption by Hyatt Central Sydney will be the first of its kind in Australia, offering a vibrant, people-first experience that's as much about connection as it is about comfort.

We're looking for a Housekeeping Supervisor who's passionate about bringing a brand to life, delivering flawless guest experiences, and leading with pride in a collaborative, community-driven hotel. You'll help shape clean, welcoming spaces that reflect the heart and soul of Caption by Hyatt.

Care Connects Us

At Hyatt, we care for people so they can be their best. This purpose guides everything we do-from how we connect with guests to how we work together as a team. It's what drives our culture of care, creativity, and belonging.

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

About Caption by Hyatt Central Sydney

Caption by Hyatt Central Sydney is not some basic hotel. Designed to be truly of the community-not just in it-the people make the place here. Our place is yours for the making, where you can do (and be) you.

Opening in 2025, Caption by Hyatt Central Sydney will feature 174 colourful, fun & eco-friendly guest rooms along with Talk Shop, our all-day lounge and eatery. Expect authentic experiences in an environment where everyone feels at home.

• Help bring a new brand to life - Be part of the launch team for Australia's first Caption by Hyatt and help shape something bold, fresh, and community-inspired from the ground up.
• Put people at the heart of everything - From guests to teammates, your role is all about care, connection, and creating spaces that feel warm, inclusive, and personal.
• Pre-opening experience - Play a key role in setting up and building the hotel from ground up!
• Grow with purpose at Hyatt - Join a company that's committed to your development with access to learning, career pathways, and global opportunities.

About the Role

As Housekeeping Supervisor, you'll play a vital role in bringing our brand to life-helping create a guest experience that feels relaxed, welcoming, and immaculately cared for. You'll lead by example, working alongside your team to ensure guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness, safety, and presentation.

This is a hands-on leadership role perfect for someone who thrives in a collaborative, fast-paced environment and is excited by the opportunity to help launch a first-of-its-kind hotel. You'll support daily operations, coach and mentor team members, and contribute to a positive team culture built on care, connection, and pride in every detail.

From setting up the operation pre-opening to supporting service delivery each day, you'll be central to how our guests experience Caption by Hyatt-and how our team supports one another along the way.

Some Key Responsibilities

• Support the daily housekeeping operation to ensure rooms and public areas are consistently clean, safe, and on-brand
• Lead by example, performing inspections, assigning tasks, and coaching the team to meet both quality and productivity targets
• Respond to guest feedback and requests with empathy, professionalism, and a genuine care for people
• Support pre-opening activities, including OS&E setup, training, systems implementation, and onboarding of new team members
• Contribute to a positive, inclusive culture where every team member feels valued and empowered
• Partner across departments-especially with Front Office, Engineering, and Talk Shop-to ensure seamless guest service
• Monitor supplies, manage stock levels, and help control costs in line with budget and sustainability practices
• Drive wellbeing and safety culture, ensuring all team members are trained and WHS compliant

What you will bring to the role:

You'll bring experience in a similar role, along with a calm, proactive, and supportive leadership style. You take real pride in well-presented spaces and have a strong eye for detail. Confident using systems, checklists, and reporting tools, you're also familiar with rostering, stock control, and safe work practices.

Most importantly, you lead with a people-first mindset-showing genuine care for your team, your guests, and the community. You're hands-on, adaptable, and ready to jump in wherever needed-especially during pre-opening and peak periods.

What's in it for you:

• Be part of a purpose-driven brand redefining hospitality in Australia

• Play a central role in a pre-opening project with long-term career impact

• Join a supportive and inclusive team culture that values sustainability, creativity, and connection

• Access global learning and development through Hyatt's extensive network

• Enjoy opportunities for growth within one of the world's leading hotel groups

• Receive a competitive salary and benefits package

• Benefit from discounted and complimentary accommodation across Hyatt properties globally

• Enjoy a 10% discount on private health insurance

• Take advantage of generous leave policies and paid time off

• Access mental health and wellbeing support through Hyatt's Employee Assistance Program

Ready to Join?

You're a housekeeping extraordinaire excited by the chance to help launch one of Australia's most dynamic new hotels, we'd love to hear from you.

Open to Part Time or Full Time Candidates!

To learn more about the brand, visit: www.hyatt.com/brands/caption-by-hyatt

We're committed to creating a workplace that is inclusive, respectful, and reflective of the diverse communities we serve. Everyone is welcome, and individuality is celebrated.