About Us

Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

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Marketing Communications Manager

Industry : Hotels & Resorts

Department : Sales and Marketing-PR

Location : London, United Kingdom

Level : Management

Posted : 01 May 2025

Job Role : Asst. Marketing Manager

Recruiter : Hyatt Hotels

Job Ref : HOZ50386

Employment Type: Permanent

Job Type :

Validate Through : 2025-05-30

Salary Range (monthly): 2,000 to 8,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Marketing Communications Manager

Description

Marketing Communications Manager

Competitive Salary + Service Charge

In this hands-on role, you'll enhance the visibility and identity of our hotel, restaurants, and bar through strategic marketing campaigns and compelling brand storytelling. You will lead integrated marketing initiatives that captivate guests, spotlight our F&B offerings, and drive measurable commercial success.

Duties and responsibilities of the Marketing Communications Manager role

Lead the development and execution of annual marketing plans for the hotel, with a strong emphasis on promoting its F&B outlets - ensuring alignment with commercial targets and brand positioning
Be responsible for all brand, digital, and marketing activity across channels
Manage content creation for social media, websites, and paid media, ensuring all posts are on-brand and timely
Deliver targeted campaigns that drive both brand awareness and commercial results
Conduct ongoing market research to stay attuned to culinary trends, guest dining behaviours, and competitor activity in the local hotel, restaurant, and wider hospitality scene.
Build strong local connections through PR, influencer engagement, and strategic partnerships
Support overall commercial goals through coordinated marketing efforts across F&B, Rooms, and Meetings & Events, ensuring balanced attention.
Collaborate closely with key departments to create campaigns that support outlet goals and enhance the guest experience
Monitor industry trends and competitor activity to inform best practices
Track campaign performance and manage marketing budgets to optimise ROI

About you

Strong background in marketing, communications, or brand management, ideally within the hospitality or F&B industry
Skilled in multi-channel campaigns across digital, social, content, and PR
Proven ability to develop and execute impactful marketing strategies
Confident with digital tools, CMS platforms, and design software
Creative thinker with a sharp eye for brand storytelling and visual identity
Highly organised, pro-active, analytical, and results-driven
Strong communicator who thrives in cross-functional, collaborative environments
Experience working with agencies, media partners, and influencers

Just some of the benefits you will enjoy as Marketing Communications Manager

12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
Free meals on duty
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Complimentary laundry service for work attire
Headspace membership and access to our Employee Assistance Programme
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

About Hyatt Regency London Blackfriars

Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Paul's Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 2 restaurants, 1 signature bar and 1 Lobby Lounge.

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Next Steps: Apply today for this Marketing Communications Manager role and start your journey with Hyatt Hotels!