Operations Trainee (Manager in Training Program)

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Operations Trainee (Manager in Training Program)

Description

Overview:

The Operations Trainee Front Office - Part Time or Full-time assists the operation and team to ensure, exceptional service, quality and value to each guest throughout their stay from front office, concierge, PBX and bell staff.

This 12-month Career Management Trainee (CMT) Program is thoughtfully designed to develop operational excellence, leadership capabilities, and cross-functional exposure. It aims to build a strong foundation for participants to progress toward becoming a Leadership Committee member within 5 to 8 years, based on performance, leadership potential, and mobility.

This 12-month structured development program combines customized learning experiences with intensive specialization training, designed to align with your professional growth objectives. Talents will gain comprehensive exposure through rotational assignments across key departments, leadership responsibilities in team-based projects, and hands-on management tasks. Additionally, the program offers access to curated leadership development initiatives, fostering both operational excellence and a service-driven mindset, and the opportunity to contribute to Hyatt World of Care Programs.

Resposibilities:

• Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
• Accept opportunities to learn new skills,
• Improve performance or cross-train for other hotel positions
• Solve routine problems that occur on the job
• Ask questions when not sure how to complete something
• Learn new skills as quickly as most others in the same job.
• Engage in task-based assignments and learning activities to develop operational expertise
• Interact with owners, guests, and associates to enhance service skills

• We are looking for passionate and driven fresh Vietnamese local graduates who are eager to launch their careersin luxury hospitality.
  
• - Education: bachelor's degree or equivalent in hospitality/related field
  
• - Language Skills: a good working knowledge of English
  
• - Experience: relevant internship & work experience in hotel or hospitality operations is an advantage
  
• - Skills: strong communication & interpersonal skills, creative problem-solving, and cultural awareness
  
• - Personal Attribute: passionate about hospitality, high adaptability & resilience, and curious about global hospitality trends.
  
• -Strategic thinking and ability to contribute to long-term goals
  
• - Career Aspiration:A clear ambition to grow into a managerial and leadership role within Hyatt's properties.