Reservations and Revenue Executive

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Reservations and Revenue Executive

Description

We are looking for a Reservations and Revenue Executive to join our pre-opening team at Andaz Lisbon.

Expected to open in Q4 2025, Andaz Lisbon will offer guests an exciting new luxury lifestyle hotel in the Portuguese capital - and it will represent a key milestone in Hyatt's continued brand growth in Southern Europe. Andaz Lisbon is set to become the second Hyatt-branded hotel in Lisbon. Located in the center of Lisbon's bustling Baixa district and situated along the main pedestrian road, Rua Augusta, the hotel will be comprised of five separate buildings, including the former offices of one of the major banks in Portugal, Banco Português de Investimento (BPI). This central building of the hotel will offer 170 guestrooms, with the surrounding four satellite buildings of the hotel offering guests various private suites to choose from. This unique Urban Resort in the city center will allow guests to fully embrace the locale and experience authentic Lisbon.

About the role

As a Reservations and Revenue Executive in a luxury and lifestyle property, you will be the first point of contact in the guest journey, ensuring a seamless, personalized, and brand-aligned booking experience. You will manage all reservation activities while supporting the Senior Revenue Manager in implementing strategic pricing and inventory decisions to optimize performance and guest satisfaction.

Key Responsibilities:

• Deliver a high-touch, personalized booking experience that reflects the brand's luxury and lifestyle ethos.

• Manage all reservation requests: individual, leisure, and corporate with accuracy and efficiency.

• Maintain up-to-date knowledge of the property's offerings, experiences, and brand positioning to guide guests effectively.

• Monitor room availability and apply dynamic pricing strategies to maximize revenue and occupancy.

• Support the Senior Revenue Manager with daily reports, forecasts, and performance analysis.

• Ensure reservation systems are accurate and aligned with distribution channels.

• Collaborate with Front Office, and the Commercial team to ensure a consistent and elevated guest experience.

• Identify booking trends and guest preferences to support commercial and experiential initiatives.

Qualifications
Qualifications:

• Experience in reservations or revenue management within a luxury or lifestyle hospitality environment.

• Strong guest service orientation with excellent communication skills.

• Proficiency in hotel PMS and revenue management systems.

• Detail-oriented, analytical, and passionate about delivering exceptional guest experiences.

• Ability to work collaboratively across departments in a fast-paced, design-driven setting.

• Fluency in Portuguese and English is required, additional languages are a plus.

If this sounds interesting, and a little bit like you, go ahead - click and apply! welook forward to hearingfrom you!

Care Connects us at Hyatt - we open doors, we welcome you and we care.

Andweoffer a great range of benefits, including:

• Long term career growth opportunities
• A motivated and connected team
• 12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
• And a company that truly cares