Reservations/PBX Agent

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Reservations/PBX Agent

Description

Located on the shores of Lake Washington, Hyatt Regency Lake Washington at Seattle's Southport, a recent AAA Four Diamond and Best of Housekeeping award winner, perfectly combines the natural beauty of the Pacific Northwest with modern amenities. Enjoy close proximity access to Sea-Tac International Airport, downtown Seattle and Bellevue, Mount Rainier National Park, Gene Coulon Memorial Beach Park, and more. Explore the beauty of the Pacific Northwest, then return to your comfortable room in Renton.

Job Overview:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met, they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

A Reservations/PBX Agent is responsible for reservations duties, but is not limited to handling guest room reservation requests for the hotel, provide guest with hotel facility information and answer questions relating to the hotel and local area, blocking rooms, entering group rooming lists, posting prepayments, billing no-show reservations, and other duties as assigned. Also responsible for answering all incoming calls, handling guest mail and faxes, and taking messages for guests.

Wage Information:

The salary range for this position is $20.90 to $27.17. The starting hourly rate is $20.90. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications and education.

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Qualifications
Must have good typing skills, a pleasant attitude and excellent phone demeanor. Must work well under pressure. Customer service experience preferred. Excellent communication skills required as well as answer questions relating to the hotels. Schedule flexibility is necessary to include weekends and holidays.

Benefits & Perks:

As a colleague, we have you covered with awesome benefits and benefits! Some of those include:

• Medical, Dental and Vision Insurance after 30 days of employment

• Free Uniforms and cleaning service for uniforms

• Paid Vacation, sick leave and up to 2 float days

• 401(k)

• Paid Family Bonding Time

• Adoption Assistance

• Tuition and Wellness Reimbursement

• Free Parking

• Referral Bonuses

• Discounted room nights andFriends and Family discounts at any participating Hyatt location starting on your first day of employment

• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service

• Free colleague meals during shift

Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.