Restaurant Supervisor

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Restaurant Supervisor

Description

Wild Dunes Resort, a premier destination located on the Isle of Palms, SC, is seeking an enthusiastic and service-driven Restaurant Supervisor to join our dynamic Food & Beverage team. This role is responsible for the oversight of assigned dining outlets, ensuring exceptional guest service, optimal team performance, and profitability. The ideal candidate will lead by example, train and inspire staff, and uphold the resort's AAA Four Diamond Standards.

As a Restaurant Supervisor, you will play a key role in promoting Wild Dunes Resort as both a top-tier destination and an employer of choice. You will be instrumental in creating memorable guest experiences and cultivating a culture of excellence among our team members.
Key Responsibilities:

• Lead and supervise outlet teams with a focus on quality service and operational efficiency
• Conduct daily line-ups and communicate shift-specific information
• Ensure a clean, welcoming, and well-maintained restaurant environment
• Develop and implement promotions, events, and service enhancements
• Maintain daily reports, logbooks, and financial security practices
• Monitor hygiene and sanitation standards within all F&B outlets
• Supervise team performance, appearance, and conduct
• Support training, development, and motivation of outlet team members
• Address and follow up on guest concerns promptly and professionally
• Uphold resort and departmental standards during peak and stressful periods
• Manage inventory, order supplies, and maintain storage cleanliness
• Attend departmental and resort-wide meetings
• Stay current on industry trends and resort offerings
• Promote additional resort amenities and services to guests
• Ensure guest and colleague safety at all times
• Maintain a professional appearance in line with resort standards

• High school diploma, GED, or equivalent work experience required
• Supervisory experience in Food & Beverage preferred
• Four or five-diamond service experience is a plus

• Must be at least 21 years of age and authorized to work in the U.S.
  
• Strong leadership, communication, and interpersonal skills
  
• Ability to work under pressure in a fast-paced environment
  
• High attention to detail and organizational skills
  
• Professional demeanor and appearance
  
• Flexible availability including evenings, weekends, and holidays
  
• Ability to handle guest concerns with diplomacy and tact
  

• Ability to stand and walk for extended periods
  
• Ability to lift and carry up to 50 lbs and push/pull up to 75 lbs
  
• Frequent use of hands/arms for grasping and fine motor skills
  
• Occasional overhead reaching and lifting