Spa Receptionist

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Spa Receptionist

Description

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest "ski beaches" in the world.

The Grand Hyatt is comprised of 436 luxury accommodations including 359 guest rooms, 55 residences and 22 suites with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The Spa Receptionist hosts and fosters an atmosphere of calm and relaxation. Primary responsibilities include scheduling treatments, registering guests, and processing various forms of payment, including room charges, credit cards, and cash. As a Spa Receptionist, you will be responsible for managing spa reservations, whether for a deluxe spa package or an individual treatment. This position also involves recommending products and treatments to spa guests. The Spa Receptionist promotes wellness and serves as the final point of contact in delivering an authentic spa experience. If you have spa reception experience in a resort or hotel spa setting, we'd love to hear from you!

Key Responsibilities:
• Greet all guests with a friendly, calm, and professional demeanor.
• Manage appointment bookings, confirmations, and cancellations efficiently.
• Check guests in and out, process payments, and handle billing inquiries.
• Provide knowledgeable recommendations on spa treatments and retail products.
• Maintain a clean, organized, and tranquil front desk and lobby area.
• Support the spa team in ensuring a seamless and relaxing guest experience.
• Promote wellness and self-care through thoughtful communication and service.

Why Join Us?

• Be part of a supportive and elegant spa environment.

• Opportunity to grow within a respected and professional team.

• Contribute to a culture that values wellness, respect, and excellence.

Why Work at Hyatt?

• Free room Nights, Discounted and friends & Family room rates*
• Medical, Dental and vision insurance with only 30-day waiting period*!
• 401K with company Match*
• Free employee meal during shift
• Generous paid time off*
• Tuition reimbursement*
• Employee stock purchase plan*
• Excellent training, professional development and more

*Applicable for FT Year Around Positions

Please note: We are not able to provide sponsorship for work authorization or visa sponsorship for this position.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Get started as a Spa Reception Agent with Hyatt: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

Qualifications
Qualifications:

• Previous experience in a receptionist, front desk, or customer service role (spa or hospitality experience preferred).

• Excellent communication and interpersonal skills.

• Strong organizational abilities and attention to detail.

• Comfortable using booking and POS systems is a plus.

• A calm, composed presence with a passion for wellness and guest care.

• Ability to multitask in a fast-paced, service-focused environment.

• Must have current Alcohol server certification and/or food service permit as required by local or state government agency. Food service and/or other certification as required

• Performs other job duties as required

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.