About Us

Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

Gallery

No Gallery photos found

Taskforce Spa Manager

459

Industry : Hotels & Resorts

Department : Animation and Recreation

Location : Big Sur, United States

Level : Management

Posted : 25 Jul 2025

Job Role : Spa Manager

Recruiter : Hyatt Hotels

Job Ref : HOZ10421

Employment Type: Permanent

Job Type :

Validate Through : 2025-08-23

Salary Range (monthly): 8,000 to 12,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Taskforce Spa Manager

Description

Property Overview
Where the cliffs of the Pacific meet towering redwoods and open sky, you'll find Alila Ventana Big Sur-an iconic sanctuary offering unmatched natural beauty, tranquil seclusion, and immersive luxury. As a Forbes Four-Star and Two-Key Michelin Guide resort, Alila Ventana Big Sur delivers elevated experiences grounded in authenticity, intuitive service, and personal well-being.

Part of the Hyatt Hotels portfolio, Alila is a global standard-bearer in mindful hospitality. Guests choose us not just for our breathtaking setting-but for the care, elegance, and soul we bring to every moment. We are seeking hospitality professionals who embody sophistication, connection, and a passion for creating meaningful, restorative guest journeys.
Position Overview
Spa Alila is the heart of wellness at the resort-an intimate space designed to nurture, balance, and inspire. We are currently seeking a Taskforce Spa Manager to lead the spa team and operations on an interim basis. This is a hands-on leadership role ideal for a seasoned spa professional with luxury or boutique experience.

The Spa Manager will oversee day-to-day operations, while also providing direct support to the team by managing the front desk, coordinating wellness programming, and maintaining the exceptional service and ambiance Spa Alila is known for. This leader will be calm, confident, highly professional, and deeply service-oriented.
Key Responsibilities

Lead all daily operations of Spa Alila, ensuring a serene, seamless, and Forbes-level guest experience
Manage and mentor a small team of spa professionals and wellness practitioners
Maintain a regular on-site presence, including covering front desk shifts or assisting with guest coordination as needed
Oversee spa cleanliness, ambiance, scheduling, retail curation, and vendor relationships
Support and coordinate wellness offerings such as yoga, breathwork, meditation, and energy modalities
Partner with the resort's marketing and events teams to support seasonal activations and wellness-focused guest experiences
Ensure spa compliance with licensing, hygiene, and safety protocols
Respond to guest inquiries and concerns with warmth, urgency, and professionalism
Monitor and analyze financial performance to optimize spa profitability and service quality
Stay attuned to luxury spa trends, wellness innovations, and local market dynamics

Compensation & Assignment Details
This is a full-time taskforce position, offered on a temporary basis.
Salary range: $70,000 - $75,000 annually, based on experience and qualifications.
Please note: This position does not include full-time Hyatt benefits such as medical, dental, vision, or 401(k) eligibility.
Included with Assignment

Complimentary on-property lodging
Daily gourmet meals and paid meal breaks
Access to wellness and sustainability programming on-site
Hyatt global travel privileges during and post-assignment

Our Commitment to Equity
Alila Ventana Big Sur is an equal opportunity employer.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Qualifications
Qualifications

Minimum 2 years of spa or wellness leadership experience, preferably within a luxury, boutique, or Forbes-rated property
Proven ability to lead with professionalism, empathy, and calm authority
Passion for holistic wellness and the healing power of hospitality
Willingness to perform administrative and front desk duties as needed in a hands-on environment
Familiarity with spa booking platforms such as Book4Time (or similar systems)
Highly organized with strong communication and guest engagement skills
CPR/First Aid certification preferred
A background in massage therapy, esthetics, or energy work is a plus

Physical Requirements
This role requires the ability to:

Stand or walk for extended periods throughout the workday
Lift and transport up to 25 lbs, including retail items and spa supplies
Occasionally bend, reach, stoop, and climb stairs in a multi-level spa facility
Use a computer, telephone, and POS/reservation system regularly
Work indoors and outdoors in a natural, coastal environment with variable weather conditions