United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Kuala Lumpur, Malaysia
Level : Supervisor
Posted : 01 May 2025
Job Role : Other Role
Recruiter : Hyatt Hotels
Job Ref : HOZ21205
Employment Type: Permanent
Job Type :
Validate Through : 2025-05-30
Salary Description: Competetive Salary Offered
Description
You will be responsible for leading the concierge team to provide exceptional guest services, including transportation arrangements, local recommendations, reservations and VIP assistance. You will act as a key point of contact for guests, ensuring their needs are met with efficiency, professionalism and a personal touch that reflects the hotel's commitment to world-class hospitality.
Qualifications
• Minimum 2-3 years of experience in concierge or guest services with at least 1 year in a supervisory or team leader role.
• Excellent communication, interpersonal and guest engagement skills.
• Strong knowledge of the local area, including restaurants, attractions and cultural sites.
• Fluent in English; other language skills are an advantage.
• Ability to handle guest concerns with discretion, patience and professionalism.
• Familiarity with hotel property management systems (e.g., Opera Cloud).
• Flexible to work rotating shifts, weekends and public holidays.
Rishi star
Mumbai, India
Awesome hotel !!