Vice President, Field Operations, The Lifestyle Group

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Vice President, Field Operations, The Lifestyle Group

Description

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic VP of Field Operations to join The Lifestyle Group, Americas Operations team. In this role, you will be collaborating closely with the broader operations team and colleagues in the NYC Creative Hub to lead a regional collection of hotels in The Lifestyle Group. You will be part of a team that is passionate about delivering exceptional brand focused guest experiences and financial results.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally

• Flexible work schedule and location

• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription

• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

This role is accountable for all aspects of operations and performance relating to a portfolio of approximately 15 hotels, including owner relations, brand integrity and reputation, and support of Hyatt's growth and development strategy including, but not limited to:

This role is accountable for all aspects of operations and performance relating to a portfolio of approximately 15 hotels, including owner relations, brand integrity and reputation, and support of Hyatt's growth and development strategy including, but not limited to:

• Oversee the Annual Business Plan process and set financial, operational and other targets which underpin the overall goals of the Americas region.
• Monitors the progress of business goals throughout the year and supports General Managers to address underperforming areas as needed.
• Serve as a liaison between General Managers and Owners. Involved in owner relations and business review meetings as applicable.
• Closely collaborates with multi-disciplinary field support teams across finance, commercial, legal, HR, and F&B to drive total hotel performance.
• Oversight of the 10-year capital planning process.
• Responsible for the successful opening or re-branding of new hotels (including coordination of resources) as well as the transition of hotels that are being sold or deflagged.
• Guides General Managers in the execution of corporate initiatives and ensures achievement of key goals.
• Ensures that the hotels are a true and authentic representation of The Lifestyle Group brands.
• Mentors and coaches General Managers and undertakes Performance Reviews and Development Plans.
• Responsible for succession planning for key roles within the business unit, ensuring a diverse pipeline exists for future leaders at Hyatt.
• Demonstrate a commitment to Hyatt core values (included in all job descriptions).

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.


Qualifications
Experience Required:

• 15+ years of operations experience in the lifestyle space, including a minimum of 5 years as a General Manager, is required.

• Experience in a multi-hotel or above-property role is preferred.

Experience Preferred:

• Bachelor's degree in hospitality, business or related field is preferred

Additional Comments and Requirements

• Must be able to travel 75% of the time.

• Demonstrates a growth mindset by fostering a culture of experimentation and continuous improvement

• Ability to motivate and inspire a team to execute on a compelling vision for the growth and performance of the portfolio

• Passion for developing diverse talent on their immediate team and down to all levels within the pipeline

• Ability to foster a culture of respect, integrity and inclusion

• Ability to work in fast paced, high-pressure environment

• Must be willing to travel as necessary

• Excellent communication skills (oral and written)

• Superior relationship building and interpersonal skills

The salary range for this position is $285,000 - $315,000.

This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate

We welcome you:

Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status