United States
Marriott International, Inc. is a global leading travel company based in Bethesda, Md., USA, with more than 6,000 properties in over 122 countries.
Industry : Hotels & Resorts
Department : General Management
Location : Shanghai, China
Level : Director
Posted : 05 Jun 2025
Job Role : Other Role
Recruiter : Marriott International
Job Ref : HOZ75147
Employment Type: Permanent
Job Type : Full Time
Validate Through : 2025-07-04
Salary Description: Competetive Salary Offered
JOB SUMMARY
The Director of Strategy, Planning & Services is a key member of the Greater China Strategy, Planning & Services organization that provides strategy, consulting and PMO support to the Greater China President and its leadership teams. The position will report into the Senior Director, Strategy, Planning & Services, Greater China and will focus on leading key Greater China initiatives.
Key responsibilities will include engaging Greater China Leadership to identify, plan and locally execute initiatives that will enable a successful delivery against their respective strategic priorities. Success in this role requires strong organizational skills, strategic thinking, and the ability to manage multiple priorities at the same time. This position will work closely with senior leadership in the region as well as other departments within Marriott's Corporate Headquarters (e.g., Loyalty, Marketing, Operations, HR, Finance, and Data & Analytics).
This individual will focus primarily on projects of nature similar to the below:
• Strategic planning to ensure alignment and articulation of business case at planning stage of regional-wide initiative
• Project management & execution to provide project management, analytical and communication support for key initiative
• Project management office to support the design and implementation (including milestone/ budget tracking and reviewing) across key workstreams of cross-disciplinary program
• Manage ad-hoc initiatives & provide thought partnership to senior leadership team
The job location will be either in Hong Kong or Shanghai.
CANDIDATE PROFILE
Education and Experience
• 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
• 8+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance
Attributes, Skills & Experience Preferred
• A demonstrated thought leader with proven ability to work across organizational, functional & geographical boundaries
• Prior experience leading the planning and execution of strategic projects in Operations, Loyalty, Sales, Rev. Mgt., Marketing & Digital area, etc.
• Track record of delivering projects in complex environment
• Prior consulting or project management experiences would be required, experience in leading consulting company would be preferred
• Experience in hospitality industry would be advantageous
CORE WORK ACTIVITIES
Project Management & Execution Leadership
Provide project management and analytical support for large, complex, cross-function implementation projects. Acts as a project management leader and day-to-day project decision maker with the following responsibilities:
• Accountable to the results of the project with minimal oversight
• Provide content guidance to the project
• Address conflicts and recommend choices where there are potential tradeoffs to be made
• Participate in review cycles at key milestones & provide go/no-go decision
• Actively participate in strategy sessions
• Contribute to strategy development
• Develop and drive implementation plan
• Create on-going communication for senior management & other key stakeholders
• Engage internal & external partners (e.g., 3rd party vendors) to support initiative planning & implementation
• Ensure appropriate sponsorship and resourcing
• Ensure appropriate ownership by business teams
• Establish key milestones and approval roles
• Ensure timely delivery against milestones
MANAGEMENT COMPETENCIES
Leadership
• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
• Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
o Demonstrates working knowledge of discipline-specific systems, tools, and business processes.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
o Reading Comprehension - Understands written sentences and paragraphs in work related documents.
o Writing - Communicates effectively in writing as appropriate for the needs of the audience.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Muzammel Huque Chy
Makkah, Saudi Arabia