F&B Service Expert (Waitron) - Protea Hotel Fire & Ice! by Marriott Menlyn, Pretoria

Salary Details

Salary Description: Competetive Salary Offered

Job Description For F&B Service Expert (Waitron) - Protea Hotel Fire & Ice! by Marriott Menlyn, Pretoria

POSITION SUMMARY

The Food & Beverage Service Expert (Waiter/Waitress) is responsible for providing exceptional food and beverage service to guests in the hotel's restaurant, bar, room service, or banquet areas. This role ensures a high standard of hospitality and guest satisfaction by attending to guests' needs in a timely, courteous, and professional manner.

Key Responsibilities:

Greet guests promptly and courteously.

Present menus, take food and beverage orders accurately.

Serve food and drinks according to hotel standards.

Monitor guest satisfaction and respond promptly to requests.

Maintain cleanliness and organization of service areas.

Handle billing and payments efficiently.

Follow all health and safety regulations.

Skills & Qualifications:

Previous experience in food service or hospitality preferred.

Excellent communication and interpersonal skills.

Attention to detail and ability to multitask.

Professional appearance and demeanor.

Ability to work flexible shifts, including weekends and holidays.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.