Front of the House Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Front of the House Manager

Hotel Bristol, a Luxury Collection Hotel, Warsaw is hiring for the position: FRONT OF THE HOUSE MANAGER
Reference number: FOH/06/2025

We are seeking a dynamic and experienced Front of the House Manager to lead the Reception, Concierge and Guest Relations Department at Hotel Bristol, one of Warsaw's most iconic luxury destinations. In this key role, you will coordinate and supervise daily front desk operations, manage team schedules, monitor room occupancy plans, and ensure seamless collaboration with other departments. You will also be responsible for preparing monthly and ad-hoc reports in line with brand standards, all while delivering the exceptional guest service that defines The Luxury Collection experience.

CANDIDATE PROFILE:
- At least 2 years of experience leading a Reception Department in a five-star hotel environment.
- Fluent English and Polish skills - additional languages are a strong advantage.
- Proficiency in hotel systems, especially Opera, and solid command of MS Office tools.
- Strong leadership abilities, with a talent for motivating and guiding teams to success.
- Excellent problem-solving and decision-making skills, with a proactive and independent approach.
- A positive, professional presence, with outstanding communication and interpersonal skills.
- Exceptional organizational skills, both for personal workflow and team coordination.
- Flexibility and availability to work in a dynamic, shift-based schedule.

WE OFFER:
- A unique opportunity to grow within the world's largest hotel group-Marriott International.
- Stable employment based on a full-time employment contract.
- Comprehensive benefits, including private medical care and group insurance.
- Well-being perks such as a Multisport card, integration events, Christmas vouchers, and transport subsidies.
- Comfortable working conditions, with free lunches, fresh fruit, and coffee in our staff restaurant.
- Exclusive travel benefits, including discounted hotel stays worldwide for you, your family, and friends.
- Ongoing development support through onboarding programs, language courses, and professional training.
- A chance to make a difference through our Corporate Social Responsibility (CSR) initiatives.
- An inspiring, international work environment that values collaboration and creativity.
- A people-first culture where your voice matters and your growth is supported.
- Career advancement opportunities across Marriott hotels in Poland and around the globe.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.