Industry :
Hotels & Resorts
Department :
Front of House
Location :
West Drayton, United Kingdom
Recruiter :
Marriott International
Employment Type:
Permanent
Validate Through :
2025-05-29
Salary Range (monthly):
1 to 2,000
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Night Receptionist
At Sheraton Heathrow Hotel, the guest experience doesn't stop when the sun goes down. Our Night Receptionists play a crucial role in ensuring a smooth and welcoming experience for guests throughout the night. From late-night arrivals to early-morning departures, you will be the face of the hotel, providing outstanding service and handling key operational tasks with efficiency and professionalism.
What You'll Do:
- Greet and assist guests during check-in, check-out, and throughout their stay.
- Handle guest inquiries, process reservations, and manage late-night requests.
- Maintain security and ensure a peaceful environment for all guests.
- Conduct night audits, process reports, and manage financial transactions accurately.
- Collaborate with other departments to ensure seamless operations overnight.
What We're Looking For: - A dependable and detail-oriented individual with a passion for hospitality.
- Strong problem-solving skills and the ability to stay calm under pressure.
- Excellent communication and customer service abilities.
- A commitment to professionalism, confidentiality, and upholding brand standards.
- The ability to work independently while managing multiple tasks efficiently.
Qualifications: Education: High school diploma or G.E.D. equivalent.
Experience: No prior experience required-just a strong work ethic and a willingness to learn.
Supervisory Experience: None.
License or Certification: Not required.
If you thrive in a nighttime role and enjoy creating a welcoming atmosphere for guests, we'd love to hear from you. Apply today to join the Sheraton Heathrow Hotel team.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
Muzammel Huque Chy
Makkah, Saudi Arabia