Operations Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Operations Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Hotel Bozen S.r.l.. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Hotel Operation Manager (f/m/d)
Four Points by Sheraton Bolzano & MEC South Tyrol Conference Center
A unique leadership opportunity in an international hotel brand with strong local roots
Your new challenge:
For our established property - the Four Points by Sheraton Bolzano, including the adjoining MEC South Tyrol Conference Center, the largest in the region - we are looking for an experienced and ambitious Hotel Operation Manager with a strong focus on Rooms Division and extensive expertise in conference and marketing operations.
This position is aimed at visionary leaders ready to take responsibility in a dynamic international environment while staying closely connected to South Tyrolean culture and community.

Your responsibilities:
• Strategic and operational responsibility for the Rooms Division (Reservations, Revenue, Reception, Housekeeping, SPA/Beauty)
• Optimization and quality assurance across Front Office, Housekeeping, Guest Services, and Guest Relations
• Close cooperation with the other departments Administration, Group & Conference, F&B, Maintenance, Sales & Marketing, Banqueting/Catering
• Active involvement in positioning the hotel and conference center in both national and international markets
• Leading, motivating, and developing a dedicated and professional team
• Cost control, budget responsibility, and performance reporting
• Ensuring compliance with the Marriott International quality standards

What we offer:
• A year-round, permanent leadership position in an internationally managed hotel
• 5-day work week with attractive working conditions
• Performance-based bonuses and exciting opportunities for career development
• MySanitour health insurance as an additional employee benefit
• Access to exclusive Marriott benefits in over 9,000 hotels worldwide
• A motivated team, a professional work environment, and a company culture with clear values

Apply now:
Seize this unique career opportunity in a key leadership role with international impact and strong regional ties.
We look forward to receiving your detailed application, including your CV and possible starting date.

Your profile:
• Several years of experience in upscale hotel management, ideally within the Marriott Group
• In-depth knowledge and leadership experience in Rooms Division
• Solid background in conference and event management
• Excellent command of Opera PMS
• Languages: German and/or Italian, plus English - all at an excellent professional level
• Proven leadership and negotiation skills, team orientation, and flexibility
• Strong organizational talent, structured work ethic, strategic thinking, and solution-oriented mindset

This company is an equal opportunity employer.

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